Fleet driver checks and breakdown triage
Fleet drivers run daily checks and get safe first steps when a warning comes on.
Drivers stuck without signal get safe, step-by-step help for common problems.
How do I change a flat tyre safely?
Park on firm ground, switch on hazards, loosen the nuts before jacking, then follow the six steps shown.
The battery is flat. Can I jump-start it?
Yes, with leads and a second car. Connect red to the positive terminal under the bonnet, then black to the earth point marked on the strut, not the battery’s negative terminal.
Where is the spare wheel?
Under the boot floor. Lift the floor panel; the jack and wheel brace are in the foam tray beside the wheel.
Breakdowns tend to happen far from help, and often far from a signal. Drivers under stress need clear, safe first steps for a flat tyre, a flat battery or an overheating engine, specific to their car. Generic advice online can be wrong for the model, and calling for help may not be possible.
Drivers and passengers waiting at the roadside, on the head unit or the owner’s phone app. Your roadside and customer-care teams own the procedures.
Jacking points, jump-start steps, warning meanings and safety advice for each model.
Steps appear one at a time, read aloud, with the car’s own diagrams.
The content is already on the car and the phone, so nothing has to download at the roadside.
The steps are on the device when the network is not.
Answers start with the safety steps from your procedures.
Jacking points and tools match the model the driver has.
Calling needs a signal. When a connection is available it can hand over to your roadside service; the guidance itself works offline.
No. It gives safe first steps from your procedures and tells the driver when to wait for help.
Yes, if you add it to your owner app. The same content works on the head unit and the phone.
Pick one team and one use case. We’ll have it running on your own devices in weeks.
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