Automotive · In the car

Roadside assistance helper

Drivers stuck without signal get safe, step-by-step help for common problems.

  • Car
  • Phone
  • Works offline
Car assistantOn this device · no internet needed

How do I change a flat tyre safely?

Park on firm ground, switch on hazards, loosen the nuts before jacking, then follow the six steps shown.

The battery is flat. Can I jump-start it?

Yes, with leads and a second car. Connect red to the positive terminal under the bonnet, then black to the earth point marked on the strut, not the battery’s negative terminal.

Where is the spare wheel?

Under the boot floor. Lift the floor panel; the jack and wheel brace are in the foam tray beside the wheel.

Example conversation

The problem

Breakdowns tend to happen far from help, and often far from a signal. Drivers under stress need clear, safe first steps for a flat tyre, a flat battery or an overheating engine, specific to their car. Generic advice online can be wrong for the model, and calling for help may not be possible.

Who uses it

Drivers and passengers waiting at the roadside, on the head unit or the owner’s phone app. Your roadside and customer-care teams own the procedures.

What you train it on

  • Roadside procedures per model
  • Jacking and towing points
  • Jump-start instructions
  • Safety guidance

How it works on the device

  1. 1

    Trained on your roadside procedures

    Jacking points, jump-start steps, warning meanings and safety advice for each model.

  2. 2

    Step by step on the screen

    Steps appear one at a time, read aloud, with the car’s own diagrams.

  3. 3

    Ready before it’s needed

    The content is already on the car and the phone, so nothing has to download at the roadside.

Why it runs on the device

  • Help with no signal

    The steps are on the device when the network is not.

  • Safety first

    Answers start with the safety steps from your procedures.

  • Right for this car

    Jacking points and tools match the model the driver has.

Questions

All use cases

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