Use cases

173 ways teams use AI that works offline.

From in-car voice and service bays to railway kiosks that answer in Hindi or Arabic. Every use case runs on the device, in the languages you train it on, and keeps working when the network doesn’t.

Showing 173 of 173

Automotive

16 use cases Industry page

In-car voice assistant without coverage

Drivers ask about features, warning lights and settings by voice, and get an answer in a tunnel or on a mountain road.

  • Head unit
Works offline

“What does the orange engine light mean?”

It’s the engine check light. Drive gently and book a service soon. If it flashes, stop when it’s safe.

Example answer

Owner’s manual on the head unit

Drivers ask how a feature works instead of opening a 400-page manual in the glovebox.

  • Head unit
Works offline

“How do I turn on lane keeping?”

Press the steering-wheel button with the lane icon. A green lane symbol shows when it’s active.

Example answer

EV charging and range help

Charging steps, connector types and range tips, even where there’s no signal to look them up.

  • Head unit
Works offline

“Which plug do I use at a fast charger?”

The CCS2 connector, on the left rear flap. Open the flap, remove the lower cover, then plug in.

Example answer

The owner’s manual in local languages

The same manual answers in the languages you train it on, so drivers ask in the language they think in.

  • Head unit
Works offline

“Bagaimana cara mengisi daya mobil ini di rumah?”

How do I charge this car at home?

Buka penutup port di sisi kiri, lalu sambungkan kabel pengisi daya.

Open the port cover on the left side, then connect the charging cable.

Example answer, in Indonesian

Roadside assistance helper

Drivers stuck without signal get safe, step-by-step help for common problems.

  • Car
  • Phone
Works offline

“How do I change a flat tyre safely?”

Park on firm ground, switch on hazards, loosen the nuts before jacking, then follow the six steps shown.

Example answer

Book a service from the car

With tools connected, the assistant checks free slots and books, after the driver confirms.

  • Car
  • Phone
Online for actions

“Book a service next Tuesday morning.”

Tuesday 9:30 is free at your usual dealer. Shall I book it?

Example answer

Service-bay tablets that know every manual

Technicians ask for torque values, wiring steps and recall notes instead of searching thousands of pages.

  • Tablet
Works offline

“Wiring for the rear camera on the 2024 model?”

Connector C14, pins 3 and 4. See wiring diagram 9.2 for the routing behind the trim.

Example answer

Recall and bulletin lookup

New technical bulletins reach every workshop tablet as soon as they are approved.

  • Tablet
Works offline

“Any open bulletins for this VIN range?”

One: bulletin TB-118 for the rear door seal. The inspection takes about 20 minutes.

Example answer

Warranty desk helper

Service advisors check what is covered before they quote the customer.

  • Desktop
  • Tablet
Works offline

“Is the battery covered after five years?”

Yes. The traction battery is covered for 8 years or the distance in the warranty booklet, whichever comes first.

Example answer

Parts lookup at the counter

Parts staff find the right part number for a VIN and its fitted options.

  • Desktop
Works offline

“Front brake pads for this VIN?”

Part 4471-B, for cars with the sport package. This VIN has it, so 4471-B is the right one.

Example answer

Diagnostic code explainer

Mechanics scan a fault code and get the likely causes and test steps for that exact model.

  • Tablet
  • Rugged handheld
Works offline

“What does P0301 mean on this engine?”

Misfire on cylinder 1. Check the coil and plug first, then the injector.

Example answer

Showroom sales assistant

Sales staff compare trims, options and prices on the spot, with the latest price list delivered over the air.

  • Tablet
  • Phone
Works offline

“Difference between LX and ZX trims?”

ZX adds the sunroof, 18-inch wheels and the 360° camera. Prices are on the current price list, page 3.

Example answer

Finance and insurance explainer

The finance desk explains plans and add-ons in plain words, from this week’s rate sheet.

  • Tablet
Works offline

“What does the extended warranty add to plan B?”

A fixed amount per month for three extra years. The rate sheet shows the monthly and total cost side by side.

Example answer

Dealer training on the floor

New staff ask about features and procedures on a phone instead of waiting for a trainer.

  • Phone
Works offline

“How do I pair a phone with the infotainment system?”

Open Settings, then Bluetooth, choose Add device and confirm the code on both screens.

Example answer

Line-side work instructions

Assembly operators ask about a step, a fastener order or a torque at the station.

  • Station tablet
Works offline

“Bolt order for the seat rail?”

Front inner, rear inner, front outer, rear outer. Torque to the value on station card 22.

Example answer

Fleet driver checks and breakdown triage

Fleet drivers run daily checks and get safe first steps when a warning comes on.

  • Phone
Works offline

“A warning light with a thermometer just came on.”

Engine temperature is high. Stop when it’s safe, switch off and let it cool. Don’t open the coolant cap while it’s hot.

Example answer

Manufacturing

13 use cases Industry page

Work instructions operators can question

Operators ask about a step, a tolerance or a fault code and get the answer from your own SOPs.

  • Station tablet
Works offline

“Tolerance for the bore on part 4471?”

12.00 mm, plus 0.02 or minus 0.01. Measure at both ends, per SOP 8.1.

Example answer

Changeover assistant

Step-by-step changeovers with the settings for the next product, so the line restarts sooner.

  • Tablet
Works offline

“Changeover from part 4471 to 4480 on press 3?”

Swap die D-12 for D-15, set the stroke to 85 mm and run five test parts before release.

Example answer

Operator help in their own language

Operators ask in the language they’re most comfortable in, from the languages you train it on.

  • Station tablet
Works offline

“Mã lỗi E-42 nghĩa là gì?”

What does fault code E-42 mean?

Cảm biến áp suất thấp. Kiểm tra đường khí nén.

Low pressure sensor. Check the air line.

Example answer, in Vietnamese

Shift handover notes

Supervisors dictate handover notes on the tablet, and the next shift asks questions about them.

  • Tablet
  • Desktop
Works offline

“What did the night shift change on line 1?”

They replaced the gripper pads at 03:10 and lowered conveyor speed by 5% until the new pads bed in.

Example answer

Camera inspection at line speed

A vision model on the gateway checks every part and flags defects without sending images out of the plant.

  • Camera gateway
Works offline

“How many rejects on line 2 this shift?”

14 rejects, 11 of them surface scratches on the left side. That’s twice the usual rate.

Example answer

Out-of-tolerance decisions

Inspectors check what to do with a part that’s outside tolerance, from your quality procedures.

  • Tablet
Works offline

“The bore is 12.03 mm. Can I release it?”

No. It’s 0.01 mm over the limit. Tag it red and log it for the quality engineer, per procedure QP-4.

Example answer

Quality report from the floor

With tools connected, inspectors raise a nonconformance with photos and details filled in.

  • Tablet
  • Rugged handheld
Online for actions

“Raise a quality issue for batch 2214.”

I’ve drafted it with the photo and batch details. Approve to submit?

Example answer

Predictive maintenance

Models read machine signals on site and warn the maintenance team before a stoppage.

  • Edge gateway
  • Desktop
Works offline

“Which spindle needs attention this week?”

Spindle 3 on machine 7. Vibration has risen for four days, in the same pattern as the last bearing failure.

Example answer

Fault code lookup for technicians

Technicians get the cause and the fix for an alarm without walking back to the office.

  • Rugged handheld
Works offline

“E-207 on the robot cell?”

Gripper vacuum lost. Check the suction cups and the hose at joint 6, then reset from the pendant.

Example answer

Spare parts and tools

Technicians check what’s in the store before they strip a machine down.

  • Rugged handheld
  • Phone
Works offline

“Do we have a spare servo for axis 2?”

Yes, one in store B, bin 14, per this morning’s sync.

Example answer

Safety and quality procedures

Anyone on the floor can ask how to do a task safely, in their own language.

  • Kiosk
  • Rugged handheld
  • Tablet
Works offline

“Lockout steps for the press?”

Stop the press, isolate the main switch, fit your lock and tag, then test the controls before you start.

Example answer

EHS first steps

The right first steps after a spill, a splash or a near miss, straight from your EHS procedures.

  • Kiosk
Works offline

“Chemical splash on my arm.”

Go to the eyewash and shower station by door 3 and rinse for at least 15 minutes, then tell your supervisor.

Example answer

New-operator training

New operators ask why a step matters, not just what to do.

  • Tablet
Works offline

“Why do we measure the bore at both ends?”

Because the bore can taper. SOP 8.1 explains the check and shows which gauge to use.

Example answer

Banking and insurance

14 use cases Industry page

Product assistant for field agents

Agents compare products, eligibility and premiums during the visit, with no signal needed.

  • Phone
  • Tablet
Works offline

“Can a 62-year-old join the family plan?”

Yes, up to 65 at entry. A health declaration is needed for members above 55.

Example answer

Claims surveyor checklist

Surveyors at a farm or accident site check what to photograph and record before they leave.

  • Phone
Works offline

“What photos do I need for a crop damage claim?”

All four corners of the field, close-ups of damaged plants and one photo with the survey marker, per the claims guide.

Example answer

Collections visits

Collection agents check the customer’s options and the approved wording before the visit.

  • Phone
Works offline

“Can I offer a payment holiday on this loan?”

Not for this product. You can offer to split the overdue amount over three months, with a supervisor’s approval.

Example answer

Training for new agents

New agents ask the questions they’d hesitate to ask a manager.

  • Phone
Works offline

“How do I explain the waiting period?”

Say that some conditions are covered only after a set time, and show the list on page 6 of the brochure.

Example answer

Visit notes that sync later

With tools connected, agents log a visit offline; it sends when back online.

  • Phone
Online for actions

“Log today’s visit with the Desai family.”

Saved on the device. It will sync to the CRM when you’re back online.

Example answer

Banking correspondents in Hindi

Correspondents in villages ask in Hindi, or any language you train it on, and answer customers on the spot.

  • Phone
Works offline

“इस खाते में कम से कम कितनी राशि रखनी होगी?”

What minimum balance does this account need?

इस खाते में कोई न्यूनतम राशि ज़रूरी नहीं है।

This account has no minimum balance.

Example answer, in Hindi

Rural banking in Marathi

Customers ask in their own language at a branch tablet or kiosk.

  • Kiosk
  • Tablet
Works offline

“माझ्या खात्यात किती शिल्लक आहे?”

How much balance is in my account?

ओळख निश्चित केल्यानंतर, सिंक केलेल्या माहितीवरून तुमची शिल्लक दाखवली जाईल.

Answers in Marathi from the synced balance, after the customer confirms their identity.

Example answer, in Marathi

Loan officer checklists

Officers check eligibility and paperwork at the customer’s shop or farm.

  • Tablet
Works offline

“Documents for a crop loan up to ₹3 lakh?”

Land records, ID and address proof, and a sowing certificate from the local office.

Example answer

KYC help that keeps data on the device

Staff check which documents are acceptable, without sending customer details anywhere.

  • Tablet
Works offline

“Is a utility bill from four months ago fine as address proof?”

No. Under your current policy, section 3.2, address proof must be from the last two months.

Example answer

Branch staff helpdesk

Staff ask about procedures and circulars on branch desktops instead of waiting on a central team.

  • Desktop
Works offline

“New KYC rule for joint accounts?”

From this month, each joint holder completes KYC separately. Circular 14 has the checklist.

Example answer

Teller procedures

Tellers check the steps for unusual transactions while the customer waits.

  • Desktop
Works offline

“Steps for a cash deposit above the daily limit?”

Collect the declaration form, check ID, and get the branch manager’s approval in the system before you accept it.

Example answer

Claims assistant

Step-by-step guidance on documents and rules for each claim type, from your latest policy wording.

  • Desktop
  • Phone
Works offline

“What’s needed for a cashless hospital claim?”

The policy card, photo ID and the hospital’s pre-authorisation form, sent before admission where possible.

Example answer

Loan eligibility explainer

Staff explain eligibility rules and documents in plain words.

  • Tablet
  • Desktop
Works offline

“Can a self-employed tailor get this loan?”

Yes, with 12 months of bank statements and a business proof listed in the policy.

Example answer

Lobby kiosk in the customer’s language

Customers ask about services while they wait, in the languages you train it on.

  • Kiosk
  • Tablet
Works offline

“¿Qué documentos necesito para abrir una cuenta?”

What documents do I need to open an account?

Un documento de identidad y un comprobante de domicilio reciente.

An ID document and a recent proof of address.

Example answer, in Spanish

Retail

14 use cases Industry page

Product and stock assistant

Staff answer customer questions about products, sizes and stock from the shop floor.

  • Handheld
  • Tablet
Works offline

“Is this jacket waterproof?”

Water-resistant, not waterproof. For heavy rain, the Trail Shell on rail 4 is fully waterproof.

Example answer

Stock and size checker

Staff check stock, sizes and colours from a handheld on the floor.

  • Rugged handheld
  • Phone
Works offline

“Is this in stock in black, size 9?”

Two pairs in the back room, shelf R3, from the last stock sync.

Example answer

Returns and policy questions

Staff check the right policy for a return without calling the help line.

  • Handheld
  • Phone
  • Desktop
Works offline

“Can they return a sale item without a receipt?”

Store credit only, within 14 days, with the card used to pay.

Example answer

Promotions explainer

Staff check which items a promotion covers before the customer reaches the till.

  • Handheld
Works offline

“Does the 3 for 2 apply to travel sizes?”

No. Only the full-size range on this week’s promotion list. Travel sizes are excluded.

Example answer

Click-and-collect help

Staff find a waiting order and the pickup rules in seconds.

  • Handheld
Works offline

“Where’s order 58213 for pickup?”

Packed and waiting in the collection room, shelf C. The customer needs to show the order code.

Example answer

Order from the floor

With tools connected, staff place a customer order for an out-of-stock size.

  • Phone
  • Tablet
Online for actions

“Order size 10 for this customer.”

Available at the warehouse, 2 days. Confirm to place the order.

Example answer

Kiosks that answer instantly

In-store kiosks help shoppers find products and compare options with no wait.

  • Kiosk
Works offline

“Which kettle is quietest?”

The Quiet Boil 1.5 L, at 48 dB. It’s in aisle 9, next to the toasters.

Example answer

Kiosk in Spanish

Shoppers ask in Spanish, or any language you train it on, and get the same answers as in English.

  • Kiosk
Works offline

“¿Dónde están las zapatillas para correr?”

“Where are the running shoes?”

En el pasillo 7, junto a la ropa deportiva.

In aisle 7, next to the sportswear.

Example answer, in Spanish

Kiosk in Arabic

Right-to-left languages work the same way, from the product data you already have.

  • Kiosk
Works offline

“هل يتوفر هذا بمقاس أكبر؟”

“Is this available in a larger size?”

نعم، المقاس الكبير متوفر على الرف رقم ٣.

Yes, the large size is on shelf 3.

Example answer, in Arabic

Shelf checks

A camera model on a handheld spots gaps and wrong labels during the morning walk.

  • Handheld
  • Camera
Works offline

“What needs fixing in aisle 6?”

Two gaps and one wrong price label. The gaps are both in the running range.

Example answer

Planogram help

Staff check where a new product goes and how many facings it gets.

  • Handheld
  • Tablet
Works offline

“Where does the new oat milk go?”

Bay 12, shelf 3, between the almond and soy milk, two facings wide, per this week’s planogram.

Example answer

Store-ops procedures

Opening, closing and cash procedures, asked in plain words instead of searched in a binder.

  • Tablet
Works offline

“Steps to close a till early?”

Count the float, print the X report and get a second person to sign the cash bag.

Example answer

Loss prevention guidance

Staff handle tricky moments the way your policy says, calmly and consistently.

  • Handheld
Works offline

“A security tag is still on after payment. What now?”

Apologise, remove it at the till with the detacher and check the receipt matches the item. No need to call security.

Example answer

New-hire product training

New staff learn the range by asking questions between customers.

  • Phone
Works offline

“What’s new in the kitchen range this month?”

Three new air fryers and a smaller version of the stand mixer. Notes are in this week’s product bulletin.

Example answer

Healthcare devices

12 use cases Industry page

On-device transcription

Speech is turned into text on the device, with no audio sent to a server.

  • Desktop
  • Tablet
Works offline

“Transcribe the last ten minutes.”

Done. 1,240 words, with speaker labels. Nothing was uploaded.

Example answer

Draft summaries for review

A structured draft from the transcript, which the clinician edits and approves.

  • Desktop
  • Tablet
Works offline

“Summarise this consultation.”

A draft with complaint, findings and plan is ready for your review.

Example answer

Discharge instructions in plain words

Drafts patient instructions from the care plan for the clinician to check before printing.

  • Desktop
Works offline

“Draft discharge instructions for this patient in simple words.”

A draft is ready with medicines, wound care and when to come back. Please review it before printing.

Example answer

Nursing protocol lookup

Nurses check the steps of a protocol at the bedside, from your hospital’s own documents.

  • Tablet
  • Desktop
Works offline

“Steps for a peripheral line dressing change?”

Protocol N-14: hand hygiene, remove the old dressing, clean with the approved solution, let it dry, apply a new dressing and date it.

Example answer

Handover summaries

Assists with shift handover by drafting a summary the nurse checks and edits.

  • Tablet
Works offline

“Summarise bed 12 for handover.”

Draft: day 3 after surgery, pain controlled, walking with help, next review at 10:00. Please check before sharing.

Example answer

Discharge instructions explainer

Patients get their discharge steps explained in plain words on a tablet.

  • Tablet
Works offline

“When can I shower after the surgery?”

After 48 hours, keeping the dressing dry, as in your discharge sheet.

Example answer

Device and procedure assistant

Staff ask how to use or clean a device, from the manufacturer’s own instructions.

  • Tablet
Works offline

“How do I clean the probe between patients?”

Wipe with an approved disinfectant wipe, let it air-dry for one minute, then cover. Section 5 of the manual.

Example answer

Assistants built into medical devices

Device makers add an on-device assistant that explains settings and alarms in plain words.

  • Medical device
Works offline

“What does alarm E-12 mean?”

Low battery. Connect the charger within 15 minutes. Readings continue until then.

Example answer

Service manuals for biomedical teams

Biomedical engineers find calibration and test steps without hunting through PDFs.

  • Laptop
  • Tablet
Works offline

“Calibration interval for this infusion pump?”

Every 12 months, or after a drop. The service manual, section 7, lists the test steps.

Example answer

Assistant for rural health workers

Health workers check the protocol card in Hindi, or any language you train it on. It points to the protocol; it doesn’t diagnose.

  • Phone
Works offline

“बुखार वाले बच्चे के लिए पहला कदम क्या है?”

“What is the first step for a child with fever?”

प्रोटोकॉल कार्ड 2 देखें: पहले खतरे के लक्षण जाँचें। कोई भी लक्षण हो तो आज ही क्लिनिक भेजें।

See protocol card 2: check the danger signs first. If any are present, refer to the clinic today.

Example answer, in Hindi

Imaging prep instructions

Patients and staff check preparation steps for a scan, from your department’s prep sheets.

  • Kiosk
Works offline

“Do I need to fast before an abdominal ultrasound?”

Yes, six hours without food, per your department’s prep sheet. Water is fine unless the sheet says otherwise.

Example answer

Hospital reception kiosk in Tamil

Patients ask for directions and timings in their own language.

  • Kiosk
Works offline

“OPD எந்த தளத்தில் உள்ளது?”

Which floor is the outpatient department on?

தரைத்தளம், கவுண்டர் 2.

Ground floor, counter 2.

Example answer, in Tamil

Logistics and field service

13 use cases Industry page

Driver assistant

Drivers ask about delivery rules, vehicle checks and paperwork by voice while on the road.

  • Phone
  • Car
Works offline

“Can I leave this parcel with a neighbour?”

Only if the customer allowed it. This one is marked signature required, so bring it back to the depot.

Example answer

Vehicle checks

Daily checks guided step by step, logged on the device.

  • Phone
Works offline

“Start my morning vehicle check.”

Step 1 of 8: tyres. Check tread and pressure on all four, then tap done.

Example answer

Last-mile delivery exceptions

Couriers handle a failed delivery the right way, from your delivery policy.

  • Handheld
Works offline

“Customer’s not home and there’s no safe place.”

Leave a card, mark the stop as attempted and bring the parcel back. The next attempt is booked for tomorrow.

Example answer

Driver help in Portuguese

Drivers ask in Portuguese, or any language you train it on.

  • Phone
Works offline

“Posso deixar a encomenda na portaria?”

“Can I leave the parcel at the front desk?”

Sim. Este cliente autorizou a entrega na portaria.

Yes. This customer allowed delivery to the front desk.

Example answer, in Portuguese

Swahili route help

Drivers ask in their own language about routes and rules.

  • Phone
Works offline

“Ninawezaje kulipa ushuru wa barabara?”

How can I pay the road toll?

Kwenye kituo cha ushuru, kwa pesa za simu au kadi.

At the toll plaza by mobile money or card.

Example answer, in Swahili

Proof of delivery offline

With tools connected, the delivery is logged offline and synced later.

  • Phone
  • Rugged handheld
Online for actions

“Mark order 5521 as delivered.”

Saved with photo and time. It will sync when you’re back online.

Example answer

Picker assistant

Pickers ask where an item is and what comes next, hands busy and eyes on the shelf.

  • Rugged handheld
Works offline

“Where’s SKU 88213?”

Aisle 14, bay 3, level 2. Pick 6, then go to aisle 15.

Example answer

Cold chain checks

Loaders check temperature rules before a load leaves the dock.

  • Handheld
Works offline

“The reefer reads 9°C. Can I load?”

No. This load needs 2 to 8°C. Hold it, record the reading and call the shift lead.

Example answer

Customs and shipping paperwork

Shipping staff check which documents a shipment needs, from your trade compliance guide.

  • Desktop
  • Phone
  • Tablet
Works offline

“Which documents do I need for this export?”

A commercial invoice, a packing list and the export declaration. The certificate of origin is already in the shipment folder.

Example answer

Field engineer assistant

Engineers ask for reset steps, part numbers and fault codes at the site, with no signal needed.

  • Rugged handheld
  • Phone
Works offline

“Part number for the CTRL-500 fan?”

FAN-500-12. Two are in your van stock, per this morning’s sync.

Example answer

Safety at remote sites

Engineers ask for the right procedure before they start work.

  • Phone
Works offline

“Permit needed for work at height here?”

Yes. Site B12 needs a work-at-height permit and a second person on site.

Example answer

Job sign-off

Engineers check who signs off a job and what must be recorded before they leave.

  • Phone
Works offline

“Who signs off the job at this site?”

The site contact named on the work order. Get their signature on the device before you leave.

Example answer

Report from the field

A wrong answer goes back to the operations team in one tap, and the fix reaches every device.

  • Phone
Works offline

“This step is wrong for the new model.”

Thanks. Reported to the operations team with the model number. It will sync when you’re back online.

Example answer

Kiosks and public services

24 use cases Industry page

Certificates and ID services

Visitors find out which documents they need before they queue, so counters spend time on service instead of explanations.

  • Floor kiosk
Works offline

“जन्म प्रमाण पत्र के लिए कौन से कागज़ चाहिए?”

“What documents do I need for a birth certificate?”

अस्पताल की डिस्चार्ज पर्ची और माता-पिता दोनों का पहचान पत्र। काउंटर 4, सोमवार से शनिवार।

The hospital discharge slip and both parents’ ID. Counter 4, Monday to Saturday.

Example answer, in Hindi

Municipal tax and water bills

Where to pay, what to bring and what a notice means, in the citizen’s language.

  • Counter tablet
Works offline

“என் சொத்து வரியை எங்கே செலுத்துவது?”

“Where do I pay my property tax?”

கவுண்டர் 2 இல், அல்லது நுழைவாயில் அருகே உள்ள கட்டண கியோஸ்கில். கடந்த ஆண்டு ரசீது எண்ணைக் கொண்டு வாருங்கள்.

Counter 2, or at the payment kiosk by the entrance. Bring last year’s receipt number.

Example answer, in Tamil

Land and records office

Forms, fees and timelines for record copies, explained without legal jargon.

  • Floor kiosk
Works offline

“জমির রেকর্ডের কপি কীভাবে পাব?”

“How do I get a copy of my land record?”

ডেস্ক ৩-এ ফর্ম LR-1 পূরণ করুন। কপি সাধারণত প্রায় ৭ কর্মদিবসে তৈরি হয়।

Fill in form LR-1 at desk 3. The copy is usually ready in about 7 working days.

Example answer, in Bengali

Agricultural service centre

Scheme steps, seed lists and subsidy paperwork for farmers who visit on market day.

  • Counter tablet
Works offline

“बीज पर सब्सिडी कैसे मिलेगी?”

“How do I get the seed subsidy?”

डेस्क 2 पर अपने भूमि रिकॉर्ड और बैंक पासबुक के साथ पंजीकरण कराएँ। पात्र बीजों की सूची कियोस्क पर है।

Register at desk 2 with your land record and bank passbook. The list of eligible seeds is on the kiosk.

Example answer, in Hindi

Government services kiosk in Bengali

Citizens ask how to apply for or renew documents.

  • Kiosk
Works offline

“আমার রেশন কার্ড কিভাবে নবীকরণ করব?”

How do I renew my ration card?

পুরনো কার্ড আর পরিচয়পত্র নিয়ে ৪ নম্বর কাউন্টারে যান, ফর্ম R-2।

Bring the old card and ID to counter 4, form R-2.

Example answer, in Bengali

Municipal office kiosk in Arabic

Visitors find the right office and documents in Arabic.

  • Kiosk
Works offline

“أين مكتب تجديد الهوية؟”

Where is the ID renewal office?

الطابق الأول، الغرفة 12، مع بطاقة هويتك القديمة وصورة شخصية.

First floor, room 12, with your old ID and a photo.

Example answer, in Arabic

Tax office kiosk in Bahasa

Visitors check opening hours and requirements.

  • Kiosk
Works offline

“Jam berapa kantor pajak buka?”

What time does the tax office open?

Pukul 08.00 sampai 15.00, Senin sampai Jumat.

08:00 to 15:00, Monday to Friday.

Example answer, in Bahasa Indonesia

Utility bill kiosk in Swahili

Customers learn how to pay bills and report faults.

  • Kiosk
Works offline

“Ninawezaje kulipa bili ya maji?”

How can I pay the water bill?

Hapa kwenye kioski, kwa pesa za simu, au kwenye dirisha namba 2.

At this kiosk, by mobile money, or at counter 2.

Example answer, in Swahili

Voice-first kiosk for low literacy

Visitors speak instead of typing and hear the answer read aloud.

  • Kiosk
Works offline

“Where do I get the pension form?”

Counter 6. The kiosk reads the answer aloud and can print the form address.

Example answer

Book a token at the kiosk

With tools connected, the kiosk issues a queue token after the visitor confirms.

  • Kiosk
Online for actions

“I need a token for the passport counter.”

Token P-42, about 20 minutes. Confirm to print it.

Example answer

Rail and metro station help

Platforms, connections and fares from the timetable synced each morning, even when the station network is down.

  • Floor kiosk
Works offline

“अगली ट्रेन किस प्लेटफ़ॉर्म से जाएगी?”

“Which platform does the next train leave from?”

आज के सिंक किए गए टाइमटेबल के अनुसार 14:20 पर प्लेटफ़ॉर्म 5 से। देर से हुए बदलावों के लिए बोर्ड देखें।

Platform 5 at 14:20, from today’s synced timetable. Check the board for late changes.

Example answer, in Hindi

Bus depots and ticket machines

Routes, bays and ticket types, spoken instead of read from a crowded board.

  • Ticket machine
Works offline

“¿Qué autobús va al hospital central?”

“Which bus goes to the central hospital?”

La ruta 12, desde el andén C, cada 15 minutos hasta las 22:00.

Route 12 from bay C, every 15 minutes until 22:00.

Example answer, in Spanish

Airport arrivals and transfers

Travellers find services, transfers and rules in their own language, the moment they land.

  • Floor kiosk
Works offline

“أين أجد مكتب صرف العملات؟”

“Where can I find the currency exchange desk?”

في صالة الوصول، المستوى 0، بجوار البوابة B. مفتوح على مدار 24 ساعة.

Arrivals hall, level 0, next to gate B. Open 24 hours.

Example answer, in Arabic

Hospital registration and OPD desk

Which department, which day and what to bring, so patients reach the right room the first time.

  • Counter tablet
Works offline

“आँखों के डॉक्टर कब बैठते हैं?”

“When does the eye doctor see patients?”

आँखों की ओपीडी सोमवार, बुधवार और शुक्रवार को सुबह 9:00 से दोपहर 1:00 तक, कमरा 214 में। पहले काउंटर 1 पर पंजीकरण कराएँ।

Eye OPD runs Monday, Wednesday and Friday, 9:00 to 13:00, room 214. Register at counter 1 first.

Example answer, in Hindi

Clinic wayfinding and test preparation

Directions and the clinic’s own preparation instructions, read out for visitors who can’t read the signs.

  • Floor kiosk
Works offline

“Nifanye nini kabla ya kipimo cha damu?”

“What should I do before my blood test?”

Kwa kipimo cha kufunga, usile kwa saa 8 hadi 10. Maji ni sawa. Leta karatasi yako ya maabara chumba namba 3.

For a fasting test, don’t eat for 8 to 10 hours. Water is fine. Bring your lab slip to room 3.

Example answer, in Swahili

Pharmacy finder in Portuguese

Public health kiosks answer where to get help.

  • Kiosk
Works offline

“Onde fica a farmácia mais próxima?”

Where is the nearest pharmacy?

A 200 m em frente, aberta até às 22:00.

200 m ahead, open until 22:00.

Example answer, in Portuguese

Bank branch and passbook kiosk

Account opening, forms and charges explained in the customer’s language, without sharing details with a server.

  • Floor kiosk
Works offline

“சேமிப்பு கணக்கு திறக்க என்ன வேண்டும்?”

“What do I need to open a savings account?”

அடையாளச் சான்று, முகவரிச் சான்று மற்றும் ஒரு புகைப்படம். குறைந்தபட்ச இருப்புத் தொகை கிளையின் கட்டண அட்டையில் உள்ளது.

ID proof, address proof and one photo. The minimum balance is on the branch rate card.

Example answer, in Tamil

Post office counter

Rates, delivery times and customs forms for parcels, answered before the visitor reaches the counter.

  • Counter tablet
Works offline

“বিদেশে পার্সেল পাঠাতে কত সময় লাগে?”

“How long does a parcel take to go abroad?”

সাধারণ এয়ারমেইলে সাধারণত ৭ থেকে ১৪ দিন। দ্রুত বিকল্প ২ নম্বর কাউন্টারে আছে।

Usually 7 to 14 days by standard airmail. Faster options are at counter 2.

Example answer, in Bengali

Heritage sites and museums

Stories behind each stop, in the visitor’s language, from your own guide texts.

  • Floor kiosk
  • Tablet
Works offline

“¿Cuál es la historia de esta puerta?”

“What is the history of this gate?”

Se construyó en el siglo XVII como la entrada principal de la ciudad. El recorrido continúa en la parada 6.

It was built in the 1600s as the main city entrance. The tour continues at stop 6.

Example answer, in Spanish

Temple and pilgrimage information

Timings, queues and facilities for large crowds, where mobile networks are often overloaded.

  • Floor kiosk
Works offline

“दर्शन का समय क्या है?”

“What are the darshan timings?”

सुबह 6:00 से 12:00 और शाम 4:00 से 9:00। जूता स्टैंड गेट 2 पर है।

Morning 6:00 to 12:00 and evening 16:00 to 21:00. The shoe stand is at gate 2.

Example answer, in Hindi

Tourist information desk

Directions, transport and opening hours for visitors who don’t speak the local language.

  • Counter tablet
Works offline

“ما هي أفضل طريقة للوصول إلى السوق القديم؟”

“What is the best way to reach the old market?”

خذ الحافلة الصغيرة من الموقف 3، حوالي 15 دقيقة، أو امشِ 1.2 كم على طريق النهر.

Take the shuttle from stop 3, about 15 minutes, or walk 1.2 km along the river path.

Example answer, in Arabic

Hotel and visa help desks

Guest questions at any hour, in the guest’s language, without waiting for the front desk.

  • Counter tablet
Works offline

“¿A qué hora es el desayuno?”

“What time is breakfast?”

De 6:30 a 10:30 en el restaurante del jardín, planta baja.

6:30 to 10:30 in the garden restaurant, ground floor.

Example answer, in Spanish

Mall wayfinding

Shops, offers and facilities by voice, with directions from the kiosk’s own position.

  • Floor kiosk
Works offline

“Duka la viatu liko wapi?”

“Where is the shoe shop?”

Ghorofa ya 1, upande wa mashariki, karibu na eneo la chakula.

Level 1, east wing, next to the food court.

Example answer, in Swahili

Campus help desk

Timetables, offices and fees for students and parents, in the languages your campus speaks.

  • Floor kiosk
Works offline

“நூலகம் எப்போது திறக்கும்?”

“When does the library open?”

வார நாட்களில் காலை 8:00 முதல் இரவு 8:00 வரை, சனிக்கிழமைகளில் காலை 9:00 முதல் மாலை 5:00 வரை.

8:00 to 20:00 on weekdays, and 9:00 to 17:00 on Saturdays.

Example answer, in Tamil

Agriculture

14 use cases Industry page

Crop calendar

Sowing, irrigation and harvest windows for the farmer’s district, from the calendar you sync.

  • Phone
Works offline

“गेहूँ की बुवाई कब करें?”

“When should I sow wheat?”

आपके ज़िले में नवंबर के दूसरे हफ़्ते से, इस फ़ोन पर रखे फ़सल कैलेंडर के अनुसार।

In your district, from the second week of November, per the crop calendar on this phone.

Example answer, in Hindi

Input dose from the label

Doses, mixing and waiting days come only from the product labels you load, read out in the farmer’s language.

  • Phone
Works offline

“এই ওষুধ কতটা মেশাতে হবে?”

“How much of this product should I mix?”

আপনার ফসলের জন্য লেবেলের ২ নম্বর পাতায় লেখা মাত্রা ব্যবহার করুন। সন্ধ্যায় স্প্রে করুন আর দস্তানা পরুন।

Use the dose printed on the label for your crop, page 2. Spray in the evening and wear gloves.

Example answer, in Bengali

Soil health card explainer

Turns the numbers on a soil card into plain advice the farmer can act on.

  • Phone
Works offline

“मेरे कार्ड में नाइट्रोजन कम लिखा है, क्या करूँ?”

“My card says nitrogen is low. What should I do?”

इस फ़सल के लिए अपने कार्ड पर छपी खाद योजना का पालन करें, जैसा दिखाया है वैसे दो बार में।

Follow the fertiliser plan printed on your card for this crop, split into two doses as it shows.

Example answer, in Hindi

Livestock care

Feeding, vaccination schedules and warning signs, with a clear point to call the vet.

  • Phone
Works offline

“Ng’ombe wangu hali chakula, nifanye nini?”

“My cow is not eating. What should I do?”

Angalia kama ana homa au tumbo limevimba, na mpe maji safi. Ikiendelea zaidi ya siku moja, mpigie daktari wa mifugo aliye kwenye orodha yako.

Check for fever and bloating and give clean water. If it lasts more than a day, call the vet listed in your contacts.

Example answer, in Swahili

Machinery help in the field

Operators fix common tractor and pump problems far from a mechanic.

  • Phone
  • Rugged handheld
Works offline

“Why is the pump losing pressure?”

Check the foot valve and suction line for air leaks first.

Example answer

Leaf-spot camera checkComing soon

A photo will suggest a likely issue and the next safe step. It will always ask the farmer to confirm with an officer.

  • Phone
  • Camera
Works offline

“இந்த இலைக்கு என்ன ஆனது?”

“What is wrong with this leaf?”

இது இலைப்புள்ளி நோயாக இருக்கலாம். பாதிக்கப்பட்ட இலைகளை அகற்றி, இந்தப் புகைப்படத்தை வேளாண் அலுவலரிடம் காட்டி உறுதி செய்யுங்கள்.

It may be leaf spot. Remove the affected leaves and show this photo to the agriculture officer to confirm.

Example answer, in Tamil

Visit notes by voice

Speak the visit notes in your own language; the summary syncs to the office when there’s coverage.

  • Tablet
Works offline

“आज के दौरे का सार बना दो।”

“Make a summary of today’s visit.”

तीन खेतों का दौरा किया। एक खेत में पत्ती धब्बा रोग का संदेह, फ़ोटो साथ लगी हैं। शुक्रवार को दोबारा जाना है।

Three farms visited. Leaf spot suspected at one, photos attached. Follow-up on Friday.

Example answer, in Hindi

Scheme eligibility help

Who qualifies and which papers to bring, from the scheme rules you load.

  • Tablet
  • Phone
  • Kiosk
Works offline

“சொட்டு நீர் மானியத்திற்கு யார் தகுதி?”

“Who is eligible for the drip irrigation subsidy?”

தங்கள் பெயரில் நிலப் பதிவு உள்ள விவசாயிகள். பதிவு, வங்கி பாஸ்புக் மற்றும் இரண்டு புகைப்படங்களைக் கொண்டு வாருங்கள்.

Farmers with a land record in their name. Bring the record, your bank passbook and two photos.

Example answer, in Tamil

Refresher for new staff

Procedures and equipment guides on hand, so new field staff don’t wait for a trainer.

  • Phone
Works offline

“¿Cómo se calibra la mochila de fumigación?”

“How do I calibrate the backpack sprayer?”

Rocíe agua sobre 10 m² medidos durante un minuto, mida lo que queda y siga la tabla 3 de la guía.

Spray water over a measured 10 m² for one minute, measure what’s left, then follow table 3 in the guide.

Example answer, in Spanish

Extension worker assistant

Field officers answer farmer questions from the latest advisories.

  • Tablet
  • Phone
Works offline

“What is the sowing window for this variety?”

Mid June to early July in this district, from the current advisory.

Example answer

Market price list

Answers from the price list synced each morning, and says clearly when it was last updated.

  • Phone
Works offline

“आज प्याज़ का भाव क्या है?”

“What is today’s onion price?”

सुबह 7:00 बजे सिंक की गई सूची के अनुसार, प्रति क्विंटल भाव पंक्ति 14 पर है। दिन में भाव बदल सकते हैं।

From the list synced at 7:00, the price per quintal is on line 14. Prices can change during the day.

Example answer, in Hindi

Agri input shop counter

Shop staff find the right product, pack size and label instructions while the farmer waits.

  • Counter tablet
Works offline

“ধানের জন্য কোন সার ভালো?”

“Which fertiliser is right for paddy?”

ধানের জন্য মজুত পণ্য তাক B-তে আছে। মাত্রা আর সময় প্রতিটি লেবেলে লেখা আছে; মাটির কার্ড থাকলে চেয়ে নিন।

Products for paddy in stock are on shelf B. Dose and timing are on each label; ask for the soil card if they have one.

Example answer, in Bengali

Cooperative and producer group staff

Member questions on procurement, payments and quality grades, answered from your own rules.

  • Tablet
Works offline

“என் நெல்லுக்கு பணம் எப்போது வரும்?”

“When will I be paid for my paddy?”

தரம் பிரித்த 7 நாட்களுக்குள் பணம் அனுப்பப்படும். உங்களுக்குக் கொடுத்த ரசீதில் உங்கள் லாட் எண் உள்ளது.

Payments go out within 7 days of grading. Your lot number is on the receipt you were given.

Example answer, in Tamil

Storage and warehouse receipts

Storage charges, moisture limits and receipt rules for farmers bringing in their harvest.

  • Tablet
Works offline

“Unyevu wa mahindi unapaswa kuwa kiasi gani?”

“How dry should the maize be?”

Chini ya kiwango cha unyevu kilicho kwenye kadi ya bei ya ghala, kwa kawaida karibu asilimia 13 hadi 14. Tunapima langoni.

Below the moisture level on the warehouse rate card, usually around 13 to 14 percent. We test it at the gate.

Example answer, in Swahili

Energy and utilities

14 use cases Industry page

Substation switching

Switching sequences and interlocks from your own procedures, inside sites with no coverage.

  • Rugged tablet
  • Rugged handheld
Works offline

“Switching order to take transformer T2 out of service?”

Follow switching programme SP-12: open CB-204, then isolator 204-1, then confirm on the panel. Steps 4 to 9 cover earthing.

Example answer

Line patrol and defect logging

Patrol crews describe a defect by voice and get the right code and priority to log.

  • Phone
Works offline

“Cracked insulator on pole 118, what priority?”

Defect code INS-03, priority 2: repair within 14 days. Add a photo and the pole number to the log.

Example answer

Pipeline inspection

Inspection criteria and repair limits for remote pipeline sections.

  • Rugged tablet
  • Camera
Works offline

“Coating damage of 5 cm, can I repair it on site?”

Yes, field repairs are allowed up to 10 cm under procedure PL-22. Above that, raise a work order.

Example answer

Solar farm maintenance

Inverter fault codes and cleaning schedules, answered from the manufacturer manuals you load.

  • Rugged tablet
  • IoT gateway
Works offline

“Inverter shows fault 0x21, what does it mean?”

Grid voltage out of range. Check the AC breaker and voltage at the terminals, then reset as in manual section 6.3.

Example answer

Meter reading and tamper checks

What to look for and how to record a suspected tamper, in the reader’s own language.

  • Phone
Works offline

“मीटर की सील टूटी है, क्या करूँ?”

“The meter seal is broken. What should I do?”

मीटर को न छुएँ। फ़ोटो लें, रीडिंग के साथ कोड T-02 दर्ज करें और सेक्शन ऑफ़िस को सूचित करें।

Don’t touch the meter. Take a photo, record code T-02 with the reading, and inform the section office.

Example answer, in Hindi

Raise a work order

With tools connected, engineers create a work order after confirming details.

  • Tablet
Online for actions

“Create a work order for transformer T12.”

Drafted with location and photos. Approve to send to dispatch.

Example answer

Permits to work

Permit conditions and isolation points on hand, ticked off on the device as the crew goes.

  • Rugged tablet
Works offline

“What does this permit allow us to do on feeder 7?”

Maintenance on breaker 7B only, between the earths at points E1 and E2, until 18:00 today.

Example answer

Lockout and tagout steps

Exact isolation steps from your SOPs, read out so hands stay free.

  • Rugged tablet
Works offline

“Lockout for pump P-3 at the booster station?”

Stop P-3 at the panel, open and lock isolator ISO-3, close valves V-31 and V-32, then verify zero energy.

Example answer

PPE and site rules

What protective equipment a task needs, before the crew starts.

  • Phone
Works offline

“¿Qué equipo de protección necesito para trabajar en altura?”

“What protective equipment do I need for work at height?”

Arnés de cuerpo completo, casco con barboquejo y una cuerda de seguridad revisada, según la regla SR-4.

Full-body harness, helmet with chin strap and an inspected lanyard, per rule SR-4.

Example answer, in Spanish

Control-room SOPs

Operators find the right procedure in seconds during an event, on air-gapped desktops.

  • Desktop
Works offline

“Steps after a feeder trips on earth fault?”

Check relay flags, inform the field crew, and do not reclose until the patrol clears the line, per SOP-CR-03.

Example answer

Outage call-centre agents

Agents answer callers from the current outage notes and restoration plan, with consistent wording.

  • Desktop
Works offline

“When will power be back in sector 14?”

The current plan says 17:30. Repairs are under way on feeder 7. Offer an SMS update when it changes.

Example answer

Customer outage kiosk

Customers check outage status and report faults at a kiosk.

  • Kiosk
Works offline

“When will power be back in my area?”

From the last update: crews expect restoration by 18:00.

Example answer

Pump station troubleshooting

Alarm meanings and first checks for remote pumping stations.

  • Rugged tablet
Works offline

“Low suction pressure alarm on pump 2?”

Check the inlet valve is fully open and the sump level is above the minimum mark, then restart as in section 4.1.

Example answer

Leak reporting and repair

Valve maps and repair steps for crews working on mains in the street.

  • Phone
Works offline

“Which valves isolate the main on Station Road?”

Close V-118 and V-121. About 40 homes will lose supply; notify them using template N-2.

Example answer

Device makers (OEM)

9 use cases Industry page

Default assistant on your phones

Ship your own branded assistant as the default on your Android builds.

  • Phone
  • Tablet
Works offline

“Set an alarm for 6 and turn on battery saver.”

Done. Alarm at 6:00 and battery saver is on.

Example answer

Settings search that understands problems

Users describe the problem; the assistant finds the right setting.

  • Phone
  • Tablet
Works offline

“My screen goes dark too fast.”

Opening Display, then Screen timeout. Try 2 minutes.

Example answer

Laptop help built in

PC makers ship a troubleshooting assistant that runs offline.

  • Laptop
Works offline

“Why is my Wi-Fi not connecting?”

Airplane mode is on. Turn it off from the quick settings.

Example answer

In-car head unit assistant

Car makers ship voice control that works without coverage.

  • Head unit
Works offline

“Make it warmer for the rear seats.”

Rear temperature set to 23 degrees.

Example answer

Smart TV and set-top help

Viewers ask how to use features with the remote’s voice button.

  • TV
Works offline

“How do I turn on subtitles?”

Press Options, then Subtitles, then choose your language.

Example answer

Wearable voice assistant

Watches and earbuds answer simple requests on the device.

  • Wearable
Works offline

“How far did I walk today?”

From the step counter on your watch.

Example answer

Voice help for appliances

Washing machines, ovens and other appliances answer how-to questions on the appliance itself.

  • IoT gateway
Works offline

“Which programme for wool jumpers?”

Use the Wool programme at 30°C with a low spin. It’s on the dial between Delicates and Quick.

Example answer

One model, sized for every SKU

The same assistant is compressed for each device’s chip and memory, with an accuracy report per SKU.

  • Desktop
Works offline

“How much accuracy do we keep on the entry-level model?”

The accuracy report for that SKU shows the result on your own test questions, next to the flagship. Example figures only until your pilot runs.

Example answer

Assistant updates through your OTA

Ship new assistant versions over your own update channel or ours, signed, staged and reversible.

  • Desktop
Online for actions

“Roll the new assistant version out to 5% of devices first.”

Staged rollout set: 5% this week, then 25% if reports stay low. Confirm to start.

Example answer

Hospitality and travel

10 use cases

Hotel concierge kiosk

Guests ask about hotel services and the city in their language.

  • Kiosk
  • Tablet
Works offline

“What time is breakfast?”

6:30 to 10:30 on the ground floor, from the hotel guide.

Example answer

Front desk help in the guest’s language

Receptionists answer guests in their own language, from the hotel’s policies, on the desk tablet.

  • Counter tablet
Works offline

“¿A qué hora sale el autobús al aeropuerto?”

What time does the airport bus leave?

El autobús sale cada hora en punto desde la entrada principal, de 5:00 a 23:00.

The bus leaves every hour on the hour from the main entrance, from 5:00 to 23:00.

Example answer, in Spanish

Restaurant staff menu expert

Waiters check ingredients and allergens instantly.

  • Phone
  • Tablet
Works offline

“Does the curry contain nuts?”

Yes, cashew paste. The dal is nut free.

Example answer

Room service order

With tools connected, guests order after confirming items and room.

  • Tablet
Online for actions

“Two coffees to room 412.”

Two coffees to room 412, about 15 minutes. Confirm?

Example answer

In-flight cabin crew assistant

Crew check procedures and service details in the air, with no connection.

  • Tablet
Works offline

“Procedure for a passenger feeling faint?”

Seat them, raise legs if possible and inform the senior crew, per the manual.

Example answer

Cruise ship guest help

Guests ask about decks, dining and excursions at sea.

  • Kiosk
  • Phone
Works offline

“Where is the evening show tonight?”

Deck 5 theatre at 20:30, from today’s schedule.

Example answer

Airport staff help during system outages

Gate and check-in agents follow outage procedures on a handheld when the network or departure systems go down.

  • Handheld
  • Tablet
Works offline

“Departure system is down. How do we board manually?”

Switch to the manual boarding list, check names against passports and mark each passenger. Hand the list to the gate supervisor, per outage procedure 2.

Example answer

Rail crew assistant

Conductors and onboard staff check rules, fares and procedures between stations with no signal.

  • Handheld
  • Phone
Works offline

“A passenger has a ticket for yesterday’s train. What do I do?”

Check the fare rules for missed trains. If the delay was caused by the operator, accept the ticket and note it; otherwise sell the difference, per section 6.

Example answer

Tour guide in your pocket

Visitors hear site information offline in their own language.

  • Phone
Works offline

“¿Qué hay en esta sala?”

What is in this room?

Answers in Spanish from the tour content you trained it on.

Example answer, in Spanish

Housekeeping procedures on the floor

Room attendants check cleaning standards, chemical safety and room status steps in their own language.

  • Phone
Works offline

“Habari ya chumba cha mgeni mwenye mzio wa vumbi?”

What about a room for a guest with a dust allergy?

Tumia kichujio cha HEPA, osha mapazia na usitumie dawa zenye harufu kali.

Use the HEPA filter vacuum, wash the curtains and don’t use strongly scented products.

Example answer, in Swahili

Education and training

10 use cases

Classroom tablet tutor

Students ask questions about the syllabus without internet in class.

  • Tablet
Works offline

“Explain photosynthesis in simple words.”

Plants use sunlight, water and air to make food and give out oxygen.

Example answer

Learning in the mother tongue

Students ask in their own language and get answers from the same textbook.

  • Tablet
Works offline

“भिन्न क्या होते हैं?”

What are fractions?

Answers in Hindi from the textbook you trained it on.

Example answer, in Hindi

Teacher lesson helper

Teachers draft quizzes and lesson notes from the curriculum.

  • Desktop
Works offline

“Make 5 questions on fractions for grade 5.”

Here are five questions with answers, from chapter 4.

Example answer

Revision help in regional languages

Students revise chapter by chapter in their regional language, with practice questions from the syllabus.

  • Phone
  • Tablet
Works offline

“ஒளிச்சேர்க்கை என்றால் என்ன?”

What is photosynthesis?

தாவரங்கள் சூரிய ஒளி, நீர் மற்றும் காற்றைப் பயன்படுத்தி உணவு தயாரிக்கும் செயல்முறை.

The process by which plants use sunlight, water and air to make food.

Example answer, in Tamil

Vocational training on the job

Trainees ask how to do each step while practising.

  • Tablet
  • Phone
Works offline

“How do I solder this joint?”

Heat the joint, not the solder, then feed solder until it flows.

Example answer

Apprentice safety and tool guide

Apprentices check tool settings, protective equipment and safe working steps before they start a task.

  • Rugged handheld
  • Phone
Works offline

“What do I need to wear to use the angle grinder?”

Safety glasses or a face shield, ear protection and gloves. Check the guard is fitted before you start, per safety card 7.

Example answer

Frontline staff onboarding

New retail, warehouse and service staff learn procedures by asking, during their first weeks on the job.

  • Phone
Works offline

“What do I do if a customer wants a refund without a receipt?”

Offer an exchange or store credit, per the returns policy. Call the shift lead for refunds above the limit on page 2.

Example answer

Library and campus kiosk

Students find books, rooms and timings at a kiosk.

  • Kiosk
Works offline

“Where are the physics books?”

Second floor, rows 12 to 15.

Example answer

Admissions help desk in local languages

Applicants and parents ask about courses, documents and deadlines in their own language at the admissions counter.

  • Counter tablet
  • Kiosk
Works offline

“ভর্তির জন্য কোন কাগজপত্র লাগবে?”

Which documents are needed for admission?

মার্কশিট, জন্মের প্রমাণপত্র এবং দুটি ছবি আনুন।

Bring your mark sheets, proof of date of birth and two photos.

Example answer, in Bengali

Lab safety assistant

Students and lab staff check chemical handling, equipment steps and spill procedures at the bench.

  • Tablet
Works offline

“How do I clean up a small acid spill?”

Put on gloves and goggles, cover the spill with the neutraliser from the spill kit, wait, then wipe up and bin as chemical waste. Tell the lab technician.

Example answer

Government field staff

10 use cases

Census and survey assistant

Enumerators check survey rules in remote areas.

  • Tablet
  • Phone
Works offline

“How do I record a household with two families?”

Record them as two households with a shared address, per rule 3.4.

Example answer

Health worker guide

Community health workers check protocols during home visits.

  • Phone
Works offline

“When is the next vaccine due for a 9 month old?”

Measles dose at 9 months, from the immunisation schedule.

Example answer

Social welfare home visits

Social workers check eligibility rules and next steps for benefits during home visits.

  • Phone
  • Tablet
Works offline

“Can a widow living with her son apply for the pension?”

Yes, if her own income is below the limit in section 4. The son’s income is not counted for this benefit. Note the documents on the checklist.

Example answer

Land records and revenue officer

Revenue officers check land record procedures, mutation steps and fees during village visits.

  • Tablet
  • Laptop
Works offline

“வாரிசு பெயர் மாற்றத்திற்கு என்ன ஆவணங்கள் தேவை?”

Which documents are needed to transfer land to the heirs?

இறப்புச் சான்றிதழ், வாரிசுச் சான்றிதழ் மற்றும் தற்போதைய நில ஆவணத்தின் நகல் தேவை.

The death certificate, the legal heir certificate and a copy of the current land record are needed.

Example answer, in Tamil

Police field handbook

Officers check procedures and codes on patrol.

  • Phone
  • Rugged handheld
Works offline

“Steps to record a lost property report?”

Take details, issue a receipt number and log it in the register.

Example answer

Station help desk kiosk

Citizens at a station or public office find out how to file a complaint, request a document or report a lost item, in their language.

  • Kiosk
Works offline

“হারানো মোবাইলের জন্য কীভাবে রিপোর্ট করব?”

How do I report a lost mobile phone?

ডেস্কে মোবাইলের বিবরণ ও আপনার পরিচয়পত্র দেখান। আপনাকে একটি রসিদ নম্বর দেওয়া হবে।

Show the phone’s details and your ID at the desk. You will get a receipt number.

Example answer, in Bengali

Inspection officer checklist

With tools connected, findings are logged offline and synced later.

  • Tablet
Online for actions

“Log this food safety inspection.”

Saved on the device with photos. It will sync when back online.

Example answer

Fire safety inspector

Fire inspectors check exit, extinguisher and alarm requirements for each building type on site.

  • Tablet
  • Rugged handheld
Works offline

“How many exits does a restaurant for 120 people need?”

At least two exits, placed apart, per the building code table for assembly occupancy. Check the exit widths against the same table.

Example answer

Disaster response kit

Response teams use guidance where networks are down.

  • Rugged handheld
  • Tablet
Works offline

“Water purification steps for a camp?”

Filter, then add tablets at the dose shown and wait 30 minutes.

Example answer

Election staff manual

Polling staff check procedures for opening, voting and closing the station, at remote polling booths.

  • Phone
  • Tablet
Works offline

“A voter’s name is on the list but they have no ID. What do I do?”

Check the list of alternative documents allowed in chapter 6. If they have none of them, follow the procedure in 6.3 and inform the presiding officer.

Example answer

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