Hotel and visa help desks
Guest questions at any hour, in the guest’s language, without waiting for the front desk.
Kiosks and public services · Retail and hospitality
Mall wayfinding
Shops, offers and facilities by voice, with directions from the kiosk’s own position.
- Floor kiosk
- Works offline
- Swahili
Floor kiosk assistantOn this device · no internet needed
Duka la viatu liko wapi?
“Where is the shoe shop?”
Ghorofa ya 1, upande wa mashariki, karibu na eneo la chakula.
Level 1, east wing, next to the food court.
Choo kiko wapi?
“Where is the toilet?”
Karibu na lifti, ghorofa hii, upande wa kushoto.
Next to the lift, on this floor, to the left.
Kuna punguzo lolote leo?
“Are there any offers today?”
Ndiyo, maduka matatu ya nguo yana punguzo wiki hii. Yako ghorofa ya 2.
Yes, three clothing stores have offers this week. They are on level 2.
The problem
Touch-screen directories are slow to use and only in one language. Shoppers give up and ask security staff. Offers and store changes are hard to keep current on printed maps.
Who uses it
Shoppers in malls and large stores, and the centre management team.
What you train it on
- Store directory
- Floor maps
- Current offers
- Facilities and opening hours
How it works on the device
- 1
Trained on the directory
Stores, facilities and offers, with the kiosk’s own position on the map.
- 2
Speaks Swahili and more
Shoppers ask by voice in the languages you train it on.
- 3
Store changes over the air
New stores and offers reach every kiosk when you publish them.
Why it runs on the device
Faster directions
Shoppers ask once and walk straight there.
ID details stay on the kiosk
Questions and the details visitors mention are handled on the kiosk itself. Nothing is sent to a server to answer them.
No bill per question
Busy sites answer thousands of questions a day without a cost per request.
Questions
Your team publishes offers, and every kiosk receives the update.
No. It answers questions and does not identify anyone.
Yes, with directions from where the kiosk stands.
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