Service bays sit behind thick walls and cars lose signal in tunnels, car parks and the countryside. RageEdge puts an assistant trained on your manuals, bulletins and price lists on the tablets, phones and head units your people already use, and it keeps answering with no connection.
One question in a service bay with no signal, from first word to fixed data.
16 use cases, grouped by where the work happens. Each one has its own page.
Drivers ask about features, warning lights and settings by voice, and get an answer in a tunnel or on a mountain road.
“What does the orange engine light mean?”
It’s the engine check light. Drive gently and book a service soon. If it flashes, stop when it’s safe.
Example answerDrivers ask how a feature works instead of opening a 400-page manual in the glovebox.
“How do I turn on lane keeping?”
Press the steering-wheel button with the lane icon. A green lane symbol shows when it’s active.
Example answerCharging steps, connector types and range tips, even where there’s no signal to look them up.
“Which plug do I use at a fast charger?”
The CCS2 connector, on the left rear flap. Open the flap, remove the lower cover, then plug in.
Example answerThe same manual answers in the languages you train it on, so drivers ask in the language they think in.
“Bagaimana cara mengisi daya mobil ini di rumah?”
How do I charge this car at home?
Buka penutup port di sisi kiri, lalu sambungkan kabel pengisi daya.
Open the port cover on the left side, then connect the charging cable.
Example answer, in IndonesianDrivers stuck without signal get safe, step-by-step help for common problems.
“How do I change a flat tyre safely?”
Park on firm ground, switch on hazards, loosen the nuts before jacking, then follow the six steps shown.
Example answerWith tools connected, the assistant checks free slots and books, after the driver confirms.
“Book a service next Tuesday morning.”
Tuesday 9:30 is free at your usual dealer. Shall I book it?
Example answerTechnicians ask for torque values, wiring steps and recall notes instead of searching thousands of pages.
“Wiring for the rear camera on the 2024 model?”
Connector C14, pins 3 and 4. See wiring diagram 9.2 for the routing behind the trim.
Example answerNew technical bulletins reach every workshop tablet as soon as they are approved.
“Any open bulletins for this VIN range?”
One: bulletin TB-118 for the rear door seal. The inspection takes about 20 minutes.
Example answerService advisors check what is covered before they quote the customer.
“Is the battery covered after five years?”
Yes. The traction battery is covered for 8 years or the distance in the warranty booklet, whichever comes first.
Example answerParts staff find the right part number for a VIN and its fitted options.
“Front brake pads for this VIN?”
Part 4471-B, for cars with the sport package. This VIN has it, so 4471-B is the right one.
Example answerMechanics scan a fault code and get the likely causes and test steps for that exact model.
“What does P0301 mean on this engine?”
Misfire on cylinder 1. Check the coil and plug first, then the injector.
Example answerSales staff compare trims, options and prices on the spot, with the latest price list delivered over the air.
“Difference between LX and ZX trims?”
ZX adds the sunroof, 18-inch wheels and the 360° camera. Prices are on the current price list, page 3.
Example answerThe finance desk explains plans and add-ons in plain words, from this week’s rate sheet.
“What does the extended warranty add to plan B?”
A fixed amount per month for three extra years. The rate sheet shows the monthly and total cost side by side.
Example answerNew staff ask about features and procedures on a phone instead of waiting for a trainer.
“How do I pair a phone with the infotainment system?”
Open Settings, then Bluetooth, choose Add device and confirm the code on both screens.
Example answerAssembly operators ask about a step, a fastener order or a torque at the station.
“Bolt order for the seat rail?”
Front inner, rear inner, front outer, rear outer. Torque to the value on station card 22.
Example answerFleet drivers run daily checks and get safe first steps when a warning comes on.
“A warning light with a thermometer just came on.”
Engine temperature is high. Stop when it’s safe, switch off and let it cool. Don’t open the coolant cap while it’s hot.
Example answerTunnels, basements and service bays behind thick walls never stop the assistant.
About a second to the first word, so technicians don’t put the tool down to wait.
Service data and customer questions stay on the device and inside your network.
The same three steps run behind every RageEdge assistant, whatever the industry.
Manuals, catalogues, SOPs, tickets and images, trained on your premises, in your cloud or in ours.
How training worksSigned, staged updates reach every device on the schedule you set, with one-click rollback.
Update controlsA wrong answer is one tap away from the right team. They fix the data, and the next version fixes it everywhere.
See the full loopIn most cases, yes. We compress the model for the chip and memory in your head unit and report how much accuracy it keeps on your own test questions before anything ships.
You add them to the dataset, the next version trains, and every tablet downloads only what changed on the schedule you set.
Yes. The same assistant takes voice questions and can read answers out loud, on the device.
Pick one team and one use case. We’ll have it running on your own devices in weeks.
Ask ChatGPT, Claude or Perplexity and see what they think. One click, instant insight.