Warranty desk helper
Service advisors check what is covered before they quote the customer.
Automotive · Service and dealers
Parts lookup at the counter
Parts staff find the right part number for a VIN and its fitted options.
- Desktop
- Works offline
Desktop assistantOn this device · no internet needed
Front brake pads for this VIN?
Part 4471-B, for cars with the sport package. This VIN has it, so 4471-B is the right one.
Is 4471-A still available?
It has been superseded by 4471-B. Use 4471-B for all cars with the sport package.
Which oil filter fits the 1.5 litre engine?
Filter 2210-F. The same filter fits every model year from 2022.
The problem
Parts catalogues are huge, and the right part often depends on options fitted at the factory. Ordering the wrong part means a return, a delayed job and a car stuck on the lift. Online catalogues are slow when the connection is poor, which is often when the counter is busiest.
Who uses it
Parts counter staff at dealers and service centres, and technicians ordering parts for a job.
What you train it on
- Parts catalogue
- Fitment and option rules
- Supersession lists
- Stock locations, if synced
How it works on the device
- 1
Trained on your parts catalogue
Part numbers, supersessions and fitment rules by model and option.
- 2
Matched to the VIN
Staff enter a VIN and the assistant uses the car’s build options to pick the right part.
- 3
Updated with supersessions
When a part number changes, the update reaches every counter over the air.
Why it runs on the device
Right part first time
Fitment checks use the car’s own options.
Fast at the counter
Answers in about a second, even on a slow connection.
Up to date
Superseded part numbers are flagged.
Questions
Only if you sync stock data. Fitment and part numbers work offline from the catalogue.
With your ordering system connected as a tool, it can prepare the order for staff to confirm. Ordering needs a connection.
From the build data for the VIN, if you include it in the synced data.
Related use cases
All use casesPut AI where your work happens.
Pick one team and one use case. We’ll have it running on your own devices in weeks.