Automotive · In the car

EV charging and range help

Charging steps, connector types and range tips, even where there’s no signal to look them up.

  • Head unit
  • Works offline
Head unit assistantOn this device · no internet needed

Which plug do I use at a fast charger?

The CCS2 connector, on the left rear flap. Open the flap, remove the lower cover, then plug in.

Can I reach the next town with 18% battery?

Probably yes at steady speed. Turn off climate boost to add a little margin.

Why is it charging slowly?

The battery is cold, so the car limits charging speed at first. It speeds up as the battery warms. Preconditioning before you arrive helps next time.

Example conversation

The problem

New EV owners have questions at the worst moments: at an unfamiliar charger, with a low battery, often where mobile data is weak. Charging rules vary by connector, power level and car, and the answers are spread across the manual and app help pages. A wrong guess wastes time or leaves the driver stranded.

Who uses it

EV owners and fleet drivers, especially those new to electric cars. Your EV product team owns the charging guides.

What you train it on

  • EV owner’s guide
  • Charging procedures by connector
  • Range and efficiency tips
  • Energy settings help

How it works on the device

  1. 1

    Trained on your EV guides

    Charging procedures, connector diagrams, range advice and the car’s energy settings become one assistant.

  2. 2

    Uses the car’s own readings

    It answers with the vehicle’s state of charge and settings, read on the device.

  3. 3

    Updated as guidance changes

    New charger types or software features reach every car over the air.

Why it runs on the device

  • Help at the charger

    Answers work at remote chargers and in car parks with no signal.

  • Grounded in this car

    Advice uses the car’s own charge level and settings.

  • Calmer first months

    New EV drivers get answers without calling support.

Questions

All use cases

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