Tourist information desk
Directions, transport and opening hours for visitors who don’t speak the local language.
Kiosks and public services · Retail and hospitality
Hotel and visa help desks
Guest questions at any hour, in the guest’s language, without waiting for the front desk.
- Counter tablet
- Works offline
- Spanish
Counter tablet assistantOn this device · no internet needed
¿A qué hora es el desayuno?
“What time is breakfast?”
De 6:30 a 10:30 en el restaurante del jardín, planta baja.
6:30 to 10:30 in the garden restaurant, ground floor.
¿Cuál es la contraseña del wifi?
“What is the Wi-Fi password?”
Está en la tarjeta de su habitación. También puede pedirla en recepción.
It is on your room card. You can also ask at reception.
¿Qué documentos necesito para el visado de turista?
“Which documents do I need for the tourist visa?”
Pasaporte válido por seis meses, dos fotos y la reserva del hotel.
A passport valid for six months, two photos and your hotel booking.
The problem
Guests arrive at all hours with simple questions while the front desk is busy with check-ins. Visa help desks get the same document questions repeatedly. Guests often speak a different language from the staff on shift.
Who uses it
Hotel guests and visa applicants at help desks, and the front-office team.
What you train it on
- Guest information folder
- Facilities and timings
- House rules
- Visa document checklists
How it works on the device
- 1
Trained on your guest information
Facilities, timings, policies and local tips, or visa document rules.
- 2
Speaks the guest’s language
Spanish and the other languages you train it on, any time of day.
- 3
Updated by the front office
Changed hours or rules reach the tablet over the air.
Why it runs on the device
A calmer front desk
Staff spend their time on check-ins and real problems.
ID details stay on the kiosk
Questions and the details visitors mention are handled on the kiosk itself. Nothing is sent to a server to answer them.
No bill per question
Busy sites answer thousands of questions a day without a cost per request.
Questions
With your hotel system connected and online, it can request them, after the guest confirms.
No. It explains document rules. Decisions are made by the authorities.
No. Questions are answered on the device.
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