Raise a work order
With tools connected, engineers create a work order after confirming details.
Inverter fault codes and cleaning schedules, answered from the manufacturer manuals you load.
Inverter shows fault 0x21, what does it mean?
Grid voltage out of range. Check the AC breaker and voltage at the terminals, then reset as in manual section 6.3.
Why is string 4 producing less?
Possible soiling or a loose connector; check the combiner box first.
When are the panels due for cleaning?
Per the schedule, block C is due this week, before the weekend.
Solar sites are spread out and often remote. Each inverter model has its own fault codes and manual. Technicians lose time looking up codes or waiting for remote support while generation is lost.
Technicians and site managers at solar farms and rooftop portfolios.
Fault codes, reset steps and maintenance schedules for the equipment you run.
Answers on the technician’s tablet, or from a gateway that reads plant data on site.
New manuals reach every device over the air.
Answers come from the device, so substations, lines and pipelines without coverage make no difference.
Technicians find the cause and the fix without calling support.
Answers come from the manual for the exact equipment.
On a site gateway it can use data available locally. It does not need the cloud.
No. It explains steps. Technicians make changes.
Any equipment whose manuals you train it on.
Pick one team and one use case. We’ll have it running on your own devices in weeks.
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