Outage call-centre agents
Agents answer callers from the current outage notes and restoration plan, with consistent wording.
Energy and utilities · Field crews
Meter reading and tamper checks
What to look for and how to record a suspected tamper, in the reader’s own language.
- Phone
- Works offline
- Hindi
Phone assistantOn this device · no internet needed
मीटर की सील टूटी है, क्या करूँ?
“The meter seal is broken. What should I do?”
मीटर को न छुएँ। फ़ोटो लें, रीडिंग के साथ कोड T-02 दर्ज करें और सेक्शन ऑफ़िस को सूचित करें।
Don’t touch the meter. Take a photo, record code T-02 with the reading, and inform the section office.
Display shows Err 05. What now?
Communication fault. Note the reading manually and flag the meter.
घर बंद है, क्या दर्ज करूँ?
“The house is locked. What should I record?”
कोड N-01 दर्ज करें और दरवाज़े पर सूचना पर्ची छोड़ दें।
Record code N-01 and leave a notice slip at the door.
The problem
Meter readers see many meter types and error displays on a round. Tamper cases need careful handling and correct codes. Readers new to the job make mistakes that lead to disputes and lost revenue.
Who uses it
Meter readers and field agents visiting homes and businesses, often in their own regional language.
What you train it on
- Meter type guides
- Error code tables
- Tamper procedures
- Reading codes
How it works on the device
- 1
Trained on your meter guides
Meter types, error codes and tamper procedures.
- 2
In the reader’s language
Hindi and the other languages you train it on, by voice.
- 3
Readings sync later
Records are kept on the phone and sent when there is coverage.
Why it runs on the device
Correct codes, fewer disputes
Readers record cases the way your process requires.
Faster rounds
Answers on the spot, without calling the office.
Works in basements
Meter rooms without signal make no difference.
Questions
No. It explains how to record a suspected case. Your team investigates.
No. The reader enters the reading. It explains codes and steps.
The languages you train it on.
Related use cases
All use casesPut AI where your work happens.
Pick one team and one use case. We’ll have it running on your own devices in weeks.