Product and stock assistant
Staff answer customer questions about products, sizes and stock from the shop floor.
Retail · Store operations and training
New-hire product training
New staff learn the range by asking questions between customers.
- Phone
- Works offline
Phone assistantOn this device · no internet needed
What’s new in the kitchen range this month?
Three new air fryers and a smaller version of the stand mixer. Notes are in this week’s product bulletin.
How do I process a gift card refund?
Scan the card, choose Refund to card, then manager approval if over the limit.
What’s the difference between the two air fryers?
The larger one has two baskets and a sync-finish setting. Both have the same warranty.
The problem
Seasonal and new staff start on the floor before they know the range. Classroom training covers the basics, not the questions customers actually ask. Staff learn by asking colleagues, which slows everyone down.
Who uses it
New and seasonal staff, and anyone moving to a new department.
What you train it on
- Product bulletins
- Training notes
- Short how-to procedures
How it works on the device
- 1
Trained on bulletins and procedures
Product bulletins, training notes and short procedures become the assistant’s knowledge.
- 2
Small answers on the phone
Staff ask between customers and get short, specific answers.
- 3
Grows with the range
New bulletins arrive automatically each week.
Why it runs on the device
Faster to confidence
New staff answer customers sooner.
Less pressure on colleagues
Experienced staff are interrupted less.
Learning in the moment
Answers come when the question comes up, not weeks later.
Questions
That is your choice. Many stores use shared store phones or handhelds.
Questions stay on the device. You can choose to collect anonymous counts to improve the content.
It answers questions. Quizzes can be added as part of your training content.
Related use cases
All use casesPut AI where your work happens.
Pick one team and one use case. We’ll have it running on your own devices in weeks.