Retail · On the shop floor

Product and stock assistant

Staff answer customer questions about products, sizes and stock from the shop floor.

  • Handheld
  • Tablet
  • Works offline
Handheld assistantOn this device · no internet needed

Is this jacket waterproof?

Water-resistant, not waterproof. For heavy rain, the Trail Shell on rail 4 is fully waterproof.

Does this blender crush ice?

Yes, the 1200 W model has an ice-crush setting, from the product sheet.

Which of these trainers is best for wide feet?

The Road Glide comes in a wide fit in sizes 7 to 12. The others run narrow, per the size guide.

Example conversation

The problem

Customers ask detailed questions that the shelf label doesn’t answer. Staff walk to a back-office PC, call head office or guess, and the customer waits or leaves. In large stores and basements the Wi-Fi is patchy, so cloud tools fail at the moment they’re needed.

Who uses it

Sales associates and department leads on the shop floor, using the store handheld or a shared tablet. Your merchandising and store-operations teams own the product content.

What you train it on

  • Product sheets
  • Size and fit guides
  • Care labels
  • Buying and range notes

How it works on the device

  1. 1

    Trained on your product data

    Product sheets, care labels, size guides and buying notes become the assistant’s knowledge, per range and season.

  2. 2

    Runs on the store handheld

    The model is compressed to fit the handheld, so it answers in about a second even with no Wi-Fi.

  3. 3

    New ranges arrive overnight

    When a new collection lands, devices download only the changed product data on the schedule you set.

Why it runs on the device

  • Answers on the spot

    Staff answer while the customer is still holding the product, not after a trip to the back office.

  • Works in every corner

    Basements, stockrooms and busy Saturdays with overloaded Wi-Fi make no difference.

  • One answer across stores

    Every store gives the same answer from the same source, so customers hear one story.

Questions

All use cases

Put AI where your work happens.

Pick one team and one use case. We’ll have it running on your own devices in weeks.

Not sure if RageEdge AI is what you need?

Ask ChatGPT, Claude or Perplexity and see what they think. One click, instant insight.