Product and stock assistant
Staff answer customer questions about products, sizes and stock from the shop floor.
Retail · On the shop floor
Stock and size checker
Staff check stock, sizes and colours from a handheld on the floor.
- Rugged handheld
- Phone
- Works offline
Rugged handheld assistantOn this device · no internet needed
Is this in stock in black, size 9?
Two pairs in the back room, shelf R3, from the last stock sync.
Any other stores with size 9 in black?
The last sync shows one pair at the city centre store. Stock at other stores can change quickly, so call ahead.
When was stock last synced?
At 10:00 this morning. The next sync is at 13:00.
The problem
Size and colour questions are the most common thing customers ask on the floor. Checking means scanning a barcode on a slow terminal or walking to the stockroom to look. When the store network drops, the stock screen goes blank and staff simply say no.
Who uses it
Sales associates and stockroom staff who handle size and colour requests during the day.
What you train it on
- Stock snapshots by size and colour
- Stockroom location map
- Product catalogue
How it works on the device
- 1
Synced stock on the device
Stock counts by size, colour and location are synced to the handheld at set times through the day.
- 2
Ask by voice or scan
Staff scan the item or just ask, and the assistant answers from the latest sync on the device.
- 3
Order online when it is not here
With an ordering tool connected, a missing size can be ordered for the customer when the device is online.
Why it runs on the device
Fewer lost sales
Staff know at once whether a size is in the back room instead of guessing.
Fewer stockroom trips
The answer includes the shelf, so one trip is enough.
Keeps working offline
If the network drops, the last sync still answers most questions.
Questions
As fresh as your sync schedule. Many stores sync every few hours, and more often in busy periods.
No. It runs on the handhelds and phones your staff already use.
Only if you connect a reservation tool, and only after the staff member confirms.
Related use cases
All use casesPut AI where your work happens.
Pick one team and one use case. We’ll have it running on your own devices in weeks.