Retail · On the shop floor

Promotions explainer

Staff check which items a promotion covers before the customer reaches the till.

  • Handheld
  • Works offline
Handheld assistantOn this device · no internet needed

Does the 3 for 2 apply to travel sizes?

No. Only the full-size range on this week’s promotion list. Travel sizes are excluded.

When does this promotion end?

Sunday at close. The next promotion list arrives Monday morning.

Can it be combined with the loyalty discount?

No. The promotion list says it can’t be combined with other offers.

Example conversation

The problem

Promotions change weekly and the fine print is long. Customers arrive at the till expecting a discount that does not apply, and staff have to explain or override. The promotion list sits in an email or a binder in the back office.

Who uses it

Sales associates and till staff during promotion weeks.

What you train it on

  • Weekly promotion lists
  • Eligible ranges and exclusions
  • Price change notices

How it works on the device

  1. 1

    Trained on this week’s promotions

    Promotion lists, eligible ranges and exclusions are loaded for each promotion period.

  2. 2

    Answers on the floor

    Staff check eligibility while the customer is still choosing.

  3. 3

    Swaps in automatically

    When the next promotion starts, the new list reaches every device before opening.

Why it runs on the device

  • Fewer disputes at the till

    Customers know what applies before they pay.

  • Ready before opening

    New promotions are on every device before the doors open.

  • Same answer everywhere

    Every store applies the promotion the same way.

Questions

All use cases

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