Logistics and field service · Warehouse and cold chain

Customs and shipping paperwork

Shipping staff check which documents a shipment needs, from your trade compliance guide.

  • Desktop
  • Phone
  • Tablet
  • Works offline
Desktop assistantOn this device · no internet needed

Which documents do I need for this export?

A commercial invoice, a packing list and the export declaration. The certificate of origin is already in the shipment folder.

What papers do I need for this border crossing?

Invoice, packing list and the transit declaration, from the route checklist.

Does this product need a special licence?

The compliance guide lists it as controlled for this destination. Ask the compliance team before shipping.

Example conversation

The problem

Missing paperwork holds shipments at borders and ports for days. Requirements vary by destination, product and route. Staff search compliance guides or ask a specialist, who becomes a bottleneck.

Who uses it

Shipping clerks, export coordinators and cross-border drivers.

What you train it on

  • Trade compliance guide
  • Route checklists
  • Document templates

How it works on the device

  1. 1

    Trained on your compliance guides

    Trade compliance guides and route checklists become the assistant’s knowledge.

  2. 2

    Answers by shipment

    Staff ask for a destination or route and get the document list.

  3. 3

    Kept current

    When rules change, your compliance team updates the source once.

Why it runs on the device

  • Fewer held shipments

    Paperwork is complete before departure.

  • Less pressure on specialists

    Routine questions are answered without them.

  • Answers at the border

    Drivers can check offline at the checkpoint.

Questions

All use cases

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