Logistics and field service · Warehouse and cold chain

Cold chain checks

Loaders check temperature rules before a load leaves the dock.

  • Handheld
  • Works offline
Handheld assistantOn this device · no internet needed

The reefer reads 9°C. Can I load?

No. This load needs 2 to 8°C. Hold it, record the reading and call the shift lead.

How long can this load wait on the dock?

No more than 20 minutes outside the cold store, per the chilled goods procedure.

What do I record for a temperature excursion?

Time, reading, load number and who you told. Use the excursion form on the handheld.

Example conversation

The problem

Cold chain rules differ by product, and the cost of a mistake is a whole load. Loaders rely on memory or a laminated sheet. Docks are often where signal is worst.

Who uses it

Dock staff, loaders and drivers handling chilled and frozen goods.

What you train it on

  • Cold chain procedures
  • Product temperature ranges
  • Excursion handling steps

How it works on the device

  1. 1

    Trained on your cold chain rules

    Temperature ranges and holding procedures for each product group become the assistant’s knowledge.

  2. 2

    Answers at the dock

    Loaders ask on the handheld and get the rule for that load.

  3. 3

    Updated centrally

    Rule changes reach every dock device on your schedule.

Why it runs on the device

  • Fewer spoiled loads

    Problems are caught before the truck leaves.

  • Clear escalation

    Staff know exactly who to call.

  • Works at the dock

    No signal needed.

Questions

All use cases

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