Device makers (OEM) · Cars, TVs, wearables and appliances

Smart TV and set-top help

Viewers ask how to use features with the remote’s voice button.

  • TV
  • Works offline
TV assistantOn this device · no internet needed

How do I turn on subtitles?

Press Options, then Subtitles, then choose your language.

The picture looks too dark.

Opening Picture, then Brightness. Try the Standard mode for daytime viewing.

How do I connect my headphones?

Open Settings, then Bluetooth, put your headphones in pairing mode and select them.

Example conversation

The problem

TV menus are deep, and viewers give up looking for features. Voice features that depend on the cloud need accounts and a stable connection. Support lines spend time on questions the TV could answer.

Who uses it

TV and set-top box makers, and their viewers.

What you train it on

  • TV user guide
  • Menu structure
  • Picture and sound settings

How it works on the device

  1. 1

    Trained on your TV’s features

    Menus, picture and sound settings and the user guide become the assistant’s knowledge.

  2. 2

    Voice button on the remote

    Viewers ask by voice and get spoken or on-screen steps.

  3. 3

    Updated with firmware

    Updates ride along with your firmware releases.

Why it runs on the device

  • Features actually used

    Viewers find what they paid for.

  • Works without an account

    No sign-in needed to get help.

  • Fewer support calls

    Common questions answered on the TV.

Questions

All use cases

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