Energy and utilities · Water utilities

Pump station troubleshooting

Alarm meanings and first checks for remote pumping stations.

  • Rugged tablet
  • Works offline
Rugged tablet assistantOn this device · no internet needed

Low suction pressure alarm on pump 2?

Check the inlet valve is fully open and the sump level is above the minimum mark, then restart as in section 4.1.

Pump 2 trips on overload after restart?

Stop and lock out the pump. Check for a blocked impeller before any further restart, per section 4.3.

Where is the bypass valve?

In the valve chamber outside the main door, marked BV-1 on drawing S-02.

Example conversation

The problem

Pump stations are often unmanned and remote. When an alarm sounds, the technician on call must find the cause fast. Manuals are kept at the depot, and coverage at the station is poor.

Who uses it

Technicians and operators at water and wastewater pumping stations.

What you train it on

  • Station operation manuals
  • Alarm lists
  • Restart procedures
  • Equipment data sheets

How it works on the device

  1. 1

    Trained on your station manuals

    Alarm lists, first checks and restart procedures for each station.

  2. 2

    On the technician’s tablet

    Answers at the station, without a signal.

  3. 3

    Updated when stations change

    New equipment and procedures reach every tablet over the air.

Why it runs on the device

  • Works at remote sites

    Answers come from the device, so substations, lines and pipelines without coverage make no difference.

  • Faster recovery

    Technicians find the cause and restart safely.

  • Same steps for everyone

    Every technician follows the same procedure.

Questions

All use cases

Put AI where your work happens.

Pick one team and one use case. We’ll have it running on your own devices in weeks.

Not sure if RageEdge AI is what you need?

Ask ChatGPT, Claude or Perplexity and see what they think. One click, instant insight.