Pump station troubleshooting
Alarm meanings and first checks for remote pumping stations.
Energy and utilities · Water utilities
Leak reporting and repair
Valve maps and repair steps for crews working on mains in the street.
- Phone
- Works offline
Phone assistantOn this device · no internet needed
Which valves isolate the main on Station Road?
Close V-118 and V-121. About 40 homes will lose supply; notify them using template N-2.
Any hospitals in the shut-off zone?
No hospitals in this zone. One care home on Station Road is on the priority list; call them first.
Repair steps for a 150 mm cast iron main?
Use a repair clamp sized for 150 mm cast iron, per procedure W-12. Flush and test before reopening.
The problem
Crews arrive at a burst main and need to know which valves to close, fast. Valve maps are on depot systems or paper. Closing the wrong valve cuts supply to more homes than necessary.
Who uses it
Water network crews repairing leaks and bursts on mains and service pipes.
What you train it on
- Valve maps
- Isolation zones
- Repair procedures
- Customer notice templates
How it works on the device
- 1
Trained on valve maps and procedures
Valve locations, isolation zones and repair steps.
- 2
Answers at the street
Crews ask by voice and get the valves and the homes affected.
- 3
Updated as the network changes
New valves and mains reach every phone over the air.
Why it runs on the device
Works at remote sites
Answers come from the device, so substations, lines and pipelines without coverage make no difference.
Fewer homes cut off
Crews close only the valves they need.
Customers informed
The right notice template is ready every time.
Questions
As current as your last update. Answers say which map version they come from.
With your messaging tool connected and online, after the crew confirms.
Yes. Answers come from the phone.
Related use cases
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