Post office counter
Rates, delivery times and customs forms for parcels, answered before the visitor reaches the counter.
Kiosks and public services · Banking and post
Bank branch and passbook kiosk
Account opening, forms and charges explained in the customer’s language, without sharing details with a server.
- Floor kiosk
- Works offline
- Tamil
Floor kiosk assistantOn this device · no internet needed
சேமிப்பு கணக்கு திறக்க என்ன வேண்டும்?
“What do I need to open a savings account?”
அடையாளச் சான்று, முகவரிச் சான்று மற்றும் ஒரு புகைப்படம். குறைந்தபட்ச இருப்புத் தொகை கிளையின் கட்டண அட்டையில் உள்ளது.
ID proof, address proof and one photo. The minimum balance is on the branch rate card.
பாஸ்புக்கை எங்கே புதுப்பிப்பது?
“Where do I update my passbook?”
நுழைவாயில் அருகே உள்ள பாஸ்புக் இயந்திரத்தில், அல்லது கவுண்டர் 3 இல்.
At the passbook machine by the entrance, or at counter 3.
ஏடிஎம் அட்டைக்கு கட்டணம் உண்டா?
“Is there a fee for the ATM card?”
ஆண்டு கட்டணம் கிளையின் கட்டண அட்டையில் உள்ளது.
The annual fee is on the branch rate card.
The problem
Branch staff spend much of the day explaining forms and charges. First-time customers are unsure what to bring and feel uncomfortable asking. Questions about money are sensitive, and customers do not want them sent anywhere.
Who uses it
Bank customers at a branch, including first-time account holders, and branch staff.
What you train it on
- Account product sheets
- Branch rate card
- Form list
- Document checklists
How it works on the device
- 1
Trained on your branch rules
Account types, forms, charges and documents from your own product sheets.
- 2
Speaks the customer’s language
Tamil and the other languages you train it on, by voice and on screen.
- 3
Private by design
Questions are answered on the kiosk, with no details sent to a server.
Why it runs on the device
Confident first visits
Customers know what to bring and what each account offers before they reach the desk.
ID details stay on the kiosk
Questions and the details visitors mention are handled on the kiosk itself. Nothing is sent to a server to answer them.
No bill per question
Busy sites answer thousands of questions a day without a cost per request.
Questions
It explains products from your documents. Staff help the customer choose.
No. It answers general questions only, unless you connect tools and the customer consents.
No. Questions are answered on the device.
Related use cases
All use casesPut AI where your work happens.
Pick one team and one use case. We’ll have it running on your own devices in weeks.