Bank branch and passbook kiosk
Account opening, forms and charges explained in the customer’s language, without sharing details with a server.
Kiosks and public services · Banking and post
Post office counter
Rates, delivery times and customs forms for parcels, answered before the visitor reaches the counter.
- Counter tablet
- Works offline
- Bengali
Counter tablet assistantOn this device · no internet needed
বিদেশে পার্সেল পাঠাতে কত সময় লাগে?
“How long does a parcel take to go abroad?”
সাধারণ এয়ারমেইলে সাধারণত ৭ থেকে ১৪ দিন। দ্রুত বিকল্প ২ নম্বর কাউন্টারে আছে।
Usually 7 to 14 days by standard airmail. Faster options are at counter 2.
কাস্টমস ফর্ম লাগবে?
“Do I need a customs form?”
হ্যাঁ, বিদেশে পাঠানো সব পার্সেলে। ফর্মটি কাউন্টারের পাশের তাকে আছে।
Yes, for all parcels sent abroad. The form is on the shelf next to the counter.
কোন জিনিস পাঠানো যাবে না?
“What can’t I send?”
নিষিদ্ধ জিনিসের তালিকা দেওয়ালে টাঙানো আছে। ব্যাটারি আর তরল পদার্থে বিশেষ নিয়ম আছে।
The list of prohibited items is on the wall. Batteries and liquids have special rules.
The problem
Customers queue only to ask about rates, times or which customs form to fill. Rules for international parcels are complex and change. Staff time goes on explanations instead of serving the queue.
Who uses it
Customers sending parcels and letters, and post office counter staff.
What you train it on
- Rate tables
- Delivery time guides
- Customs form rules
- Prohibited items list
How it works on the device
- 1
Trained on rates and rules
Domestic and international rates, delivery times and customs forms.
- 2
Answers in Bengali and more
Voice in and out in the languages you train it on.
- 3
New rates over the air
Rate changes reach every tablet when they take effect.
Why it runs on the device
Faster counters
Customers arrive at the counter ready, with the right form filled.
ID details stay on the kiosk
Questions and the details visitors mention are handled on the kiosk itself. Nothing is sent to a server to answer them.
No bill per question
Busy sites answer thousands of questions a day without a cost per request.
Questions
Tracking needs a connection to your tracking system. Rates and rules work offline.
It explains the rate table. The exact price is set when the parcel is weighed at the counter.
You update the rate tables and every tablet receives the new version.
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