Rural banking in Marathi
Customers ask in their own language at a branch tablet or kiosk.
Banking and insurance · Rural and correspondent banking
Banking correspondents in Hindi
Correspondents in villages ask in Hindi, or any language you train it on, and answer customers on the spot.
- Phone
- Works offline
- Hindi
Phone assistantOn this device · no internet needed
इस खाते में कम से कम कितनी राशि रखनी होगी?
What minimum balance does this account need?
इस खाते में कोई न्यूनतम राशि ज़रूरी नहीं है।
This account has no minimum balance.
बचत खाते पर ब्याज दर क्या है?
What is the interest rate on a savings account?
इस बचत खाते पर ब्याज दर आपके नवीनतम परिपत्र में दी गई है।
The interest rate for this savings account is in your latest circular.
खाता खोलने के लिए कौन से दस्तावेज़ चाहिए?
Which documents are needed to open an account?
पहचान पत्र, पते का प्रमाण और एक हाल की फ़ोटो।
An ID, proof of address and a recent photo.
The problem
Correspondents are often the only banking contact in a village, and customers ask about every product. Product rules are written in English and change by circular. Coverage is poor, and calling the branch for each question is not practical.
Who uses it
Banking correspondents and village-level agents who serve customers on behalf of the bank, on their phone.
What you train it on
- Account and product rules
- Scheme guidelines
- Service charge schedules
- Hindi glossary of banking terms
How it works on the device
- 1
Trained on your products and circulars
Account rules, scheme details and service charges, with a Hindi glossary.
- 2
Ask and answer in Hindi
Correspondents ask in Hindi and get the answer in Hindi, on the phone.
- 3
Circulars arrive automatically
New rules reach every correspondent in the next update.
Why it runs on the device
Answers in the customer’s language
In the languages you train it on.
Works in the village
No signal needed.
Current rules
Circulars reach every correspondent.
Questions
Hindi and any other languages you train it on.
Only from synced data, after the customer confirms their identity, and only if you allow it.
No. It explains your products and rules. Customers and staff decide.
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