Banking correspondents in Hindi
Correspondents in villages ask in Hindi, or any language you train it on, and answer customers on the spot.
Banking and insurance · Rural and correspondent banking
Rural banking in Marathi
Customers ask in their own language at a branch tablet or kiosk.
- Kiosk
- Tablet
- Works offline
- Marathi
Kiosk assistantOn this device · no internet needed
माझ्या खात्यात किती शिल्लक आहे?
How much balance is in my account?
ओळख निश्चित केल्यानंतर, सिंक केलेल्या माहितीवरून तुमची शिल्लक दाखवली जाईल.
Answers in Marathi from the synced balance, after the customer confirms their identity.
मुदत ठेव कशी उघडायची?
How do I open a fixed deposit?
काउंटरवर अर्ज भरा, ओळखपत्र दाखवा आणि रक्कम जमा करा.
Fill in the form at the counter, show your ID and deposit the amount.
पासबुक कुठे अपडेट करायचे?
Where do I update my passbook?
शाखेच्या प्रवेशद्वाराजवळील पासबुक प्रिंटरवर.
At the passbook printer near the branch entrance.
The problem
Rural branches are busy, and many customers prefer to ask in Marathi or another regional language. Simple questions queue at the counter behind complex transactions. Branch connections can be slow or drop entirely.
Who uses it
Customers at rural branches and service points, at a self-service kiosk or a counter tablet.
What you train it on
- Product and service guides
- Marathi glossary
- Branch service steps
- Synced account data, if you allow it
How it works on the device
- 1
Trained on your services in Marathi
Product information, service steps and a Marathi glossary.
- 2
Voice or touch at the kiosk
Customers ask by speaking or tapping, and the answer is shown and read aloud in Marathi.
- 3
Balance only after verification
Account details are shown from synced data, and only after the customer confirms their identity.
Why it runs on the device
Shorter counter queues
Simple questions are answered at the kiosk.
In the customer’s language
In the languages you train it on.
Works when the network is down
The kiosk answers from the device.
Questions
Through the identity check you choose, such as a card and PIN, before any account detail is shown.
It is from the last sync, and the kiosk shows when that was.
Only if you connect your transaction systems. Many banks start with information only.
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