Healthcare devices · Community and imaging

Hospital reception kiosk in Tamil

Patients ask for directions and timings in their own language.

  • Kiosk
  • Works offline
  • Tamil
Kiosk assistantOn this device · no internet needed

OPD எந்த தளத்தில் உள்ளது?

Which floor is the outpatient department on?

தரைத்தளம், கவுண்டர் 2.

Ground floor, counter 2.

பார்வையாளர் நேரம் என்ன?

What are the visiting hours?

மாலை 4 மணி முதல் 6 மணி வரை.

From 4 pm to 6 pm.

Where is the pharmacy?

Ground floor, next to the main exit. Open until 9 pm.

Example conversation

The problem

Reception queues form for simple questions like directions and timings. Patients who are more comfortable in Tamil may not get a clear answer in English. Busy staff can’t serve everyone quickly at peak times.

Who uses it

Patients and visitors at hospital entrances, especially those more comfortable in Tamil than English.

What you train it on

  • Floor maps and directions
  • Department timings
  • Visiting rules
  • Tamil terms

How it works on the device

  1. 1

    Trained on hospital information

    Floor maps, department timings and visiting rules become the kiosk’s knowledge.

  2. 2

    Answers in Tamil

    Patients ask by voice or touch in Tamil, or the languages you train it on.

  3. 3

    Runs on the kiosk

    No network needed, so it keeps working through outages.

Why it runs on the device

  • Shorter reception queues

    Simple questions are handled at the kiosk.

  • In the patient’s language

    Patients ask in Tamil and get a clear answer.

  • Always available

    The kiosk works even when the network is down.

Questions

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