Hospital reception kiosk in Tamil
Patients ask for directions and timings in their own language.
Health workers check the protocol card in Hindi, or any language you train it on. It points to the protocol; it doesn’t diagnose.
बुखार वाले बच्चे के लिए पहला कदम क्या है?
“What is the first step for a child with fever?”
प्रोटोकॉल कार्ड 2 देखें: पहले खतरे के लक्षण जाँचें। कोई भी लक्षण हो तो आज ही क्लिनिक भेजें।
See protocol card 2: check the danger signs first. If any are present, refer to the clinic today.
खतरे के लक्षण कौन से हैं?
What are the danger signs?
कार्ड 2 के अनुसार: तेज़ साँस, दूध न पीना, बेहोशी या दौरे। इनमें से कोई भी हो तो तुरंत भेजें।
Per card 2: fast breathing, not feeding, unconsciousness or fits. If any are present, refer at once.
Can I log this visit offline?
Yes, if your programme’s visit form is connected. It saves on the phone and syncs when you’re back in coverage.
Community health workers follow printed protocol cards in places with little or no signal. Cards get lost or out of date, and supervisors are far away. Workers may hesitate to ask, and families wait for answers.
Community health workers visiting homes in rural areas, using their own or a programme phone.
The programme’s protocol cards become the assistant’s knowledge, in the languages workers use.
The phone answers with no network, by voice or text.
For anything serious, the answer is always to refer, as your protocol says.
Villages without coverage are covered.
Workers ask in Hindi or the languages you train it on.
Updated cards reach phones when they next connect.
No. It repeats the programme’s protocol and points to referral. Health workers and clinicians decide.
The languages you train it on. Many programmes start with the main local languages of their area.
It is sized for mid-range phones during the pilot. Very old phones may not have enough memory.
Pick one team and one use case. We’ll have it running on your own devices in weeks.
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