Manufacturing · Maintenance

Fault code lookup for technicians

Technicians get the cause and the fix for an alarm without walking back to the office.

  • Rugged handheld
  • Works offline
Rugged handheld assistantOn this device · no internet needed

E-207 on the robot cell?

Gripper vacuum lost. Check the suction cups and the hose at joint 6, then reset from the pendant.

Where is the vacuum pressure switch?

On the valve block behind panel 2 of the robot cell, labelled PS-3.

It came back after the reset.

Replace the suction cups on gripper B. They are the usual cause when the alarm returns within an hour.

Example conversation

The problem

Alarm codes differ by machine and vendor, and the manuals are thick and kept in the office. Technicians walk back and forth, or rely on memory and colleagues. Long diagnosis times keep machines down.

Who uses it

Maintenance technicians and electricians, on a rugged handheld at the machine.

What you train it on

  • Machine alarm lists
  • Troubleshooting guides
  • Maintenance history
  • Electrical drawings

How it works on the device

  1. 1

    Trained on your machine manuals

    Alarm lists, troubleshooting guides and your own fix history.

  2. 2

    Answers at the machine

    The technician enters or speaks the code and gets the cause and steps.

  3. 3

    Learns from your fixes

    Reported fixes are added to the next version for every technician.

Why it runs on the device

  • Faster diagnosis

    The cause and steps come to the machine.

  • Your plant’s knowledge

    Fixes your team found are shared with everyone.

  • Works anywhere on site

    Including areas with no network.

Questions

All use cases

Put AI where your work happens.

Pick one team and one use case. We’ll have it running on your own devices in weeks.

Not sure if RageEdge AI is what you need?

Ask ChatGPT, Claude or Perplexity and see what they think. One click, instant insight.