Fault code lookup for technicians
Technicians get the cause and the fix for an alarm without walking back to the office.
Manufacturing · Maintenance
Spare parts and tools
Technicians check what’s in the store before they strip a machine down.
- Rugged handheld
- Phone
- Works offline
Rugged handheld assistantOn this device · no internet needed
Do we have a spare servo for axis 2?
Yes, one in store B, bin 14, per this morning’s sync.
Which belt fits conveyor C7?
Belt BT-440, shelf D2 in the stores, from the parts list.
Is there an alternative if BT-440 is out?
Yes. BT-440X is an approved alternative, with the same length and a reinforced edge.
The problem
Technicians often strip a machine before they know whether the spare part is in stock. If it isn’t, the machine stays down while someone searches the store or orders it. Part numbers for older machines are hard to find.
Who uses it
Maintenance technicians and storekeepers.
What you train it on
- Machine parts lists
- Store locations
- Synced stock levels
- Approved alternatives
How it works on the device
- 1
Trained on your parts lists
Bills of materials, part numbers and alternatives for each machine.
- 2
Synced stock levels
Store stock is synced when the device is online and used offline.
- 3
Answers at the machine
Technicians ask for the part and get the number, the location and the stock count with its sync time.
Why it runs on the device
Check before you strip
Know the part is there before the machine is opened.
Right part number
From the machine’s own parts list.
Honest about freshness
Stock answers show when they were synced.
Questions
As current as the last sync. Every stock answer shows the sync time.
With your stores system connected as a tool, it can request a reservation for the storekeeper to confirm.
Yes, if their parts lists are included.
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