Municipal tax and water bills
Where to pay, what to bring and what a notice means, in the citizen’s language.
Kiosks and public services · Government and civic
Municipal office kiosk in Arabic
Visitors find the right office and documents in Arabic.
- Kiosk
- Works offline
- Arabic
Kiosk assistantOn this device · no internet needed
أين مكتب تجديد الهوية؟
Where is the ID renewal office?
الطابق الأول، الغرفة 12، مع بطاقة هويتك القديمة وصورة شخصية.
First floor, room 12, with your old ID and a photo.
ما هي ساعات العمل؟
“What are the working hours?”
من الأحد إلى الخميس، من الثامنة صباحًا حتى الثانية ظهرًا.
Sunday to Thursday, 8:00 to 14:00.
هل أحتاج إلى موعد مسبق؟
“Do I need an appointment?”
لا لتجديد الهوية. خذ رقمًا من الجهاز عند مدخل الطابق الأول.
Not for ID renewal. Take a number from the machine at the first-floor entrance.
The problem
Large municipal buildings have dozens of offices, and visitors often go to the wrong floor first. Signs may not cover every service, and staff at the entrance are overwhelmed in the morning. Every wrong turn adds time to an already long visit.
Who uses it
Arabic-speaking residents and visitors at a municipal building with many offices.
What you train it on
- Office directory by floor
- Service list per office
- Document requirements
- Opening hours
How it works on the device
- 1
Trained on the building and services
Which office handles what, on which floor, with the documents each service needs.
- 2
Speaks and shows Arabic
Voice in Arabic, answers on screen right to left, and spoken aloud.
- 3
Updated when offices move
Changes to rooms or services reach the kiosk over the air.
Why it runs on the device
Right office, first time
Visitors walk straight to the right room with the right papers.
ID details stay on the kiosk
Questions and the details visitors mention are handled on the kiosk itself. Nothing is sent to a server to answer them.
No bill per question
Busy sites answer thousands of questions a day without a cost per request.
Questions
Yes. Arabic answers are shown right to left and read aloud.
Yes. The visitor picks another language on screen or asks for it.
No personal details are stored or sent to a server.
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