Tax office kiosk in Bahasa
Visitors check opening hours and requirements.
Where to pay, what to bring and what a notice means, in the citizen’s language.
என் சொத்து வரியை எங்கே செலுத்துவது?
“Where do I pay my property tax?”
கவுண்டர் 2 இல், அல்லது நுழைவாயில் அருகே உள்ள கட்டண கியோஸ்கில். கடந்த ஆண்டு ரசீது எண்ணைக் கொண்டு வாருங்கள்.
Counter 2, or at the payment kiosk by the entrance. Bring last year’s receipt number.
தாமதமாக செலுத்தினால் அபராதம் உண்டா?
“Is there a penalty if I pay late?”
ஆம். கடைசி தேதிக்குப் பிறகு அறிவிப்பில் உள்ள தாமதக் கட்டணம் சேரும்.
Yes. After the due date, the late fee shown on your notice is added.
தண்ணீர் கட்டணத்தை இங்கேயே செலுத்தலாமா?
“Can I pay the water bill here too?”
ஆம், கவுண்டர் 2 இல். உங்கள் இணைப்பு எண்ணைக் கொண்டு வாருங்கள்.
Yes, at counter 2. Bring your connection number.
Tax and water notices are written in formal language that many residents find hard to follow. People queue for a long time just to ask where to pay or what a line on the notice means. Staff answer the same questions at every counter, and the queue grows on due dates.
Residents who come to the municipal office to pay tax and water bills or to ask about a notice they received.
Sample notices, payment options, late fees and office counters, explained in plain words.
Residents ask by voice in their language and see the answer in large text, with no network needed.
When rates or due dates change, every tablet downloads the update over the air.
Simple questions are answered at the tablet, so counters handle payments and real problems.
Questions and the details visitors mention are handled on the kiosk itself. Nothing is sent to a server to answer them.
Busy sites answer thousands of questions a day without a cost per request.
Answering works offline. Taking payments needs your payment system connected and an online connection.
The tablet explains the notice and points the resident to the counter that handles corrections.
You update the source documents and every tablet receives the new version over the air.
Pick one team and one use case. We’ll have it running on your own devices in weeks.
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