Certificates and ID services
Visitors find out which documents they need before they queue, so counters spend time on service instead of explanations.
Kiosks and public services · Government and civic
Land and records office
Forms, fees and timelines for record copies, explained without legal jargon.
- Floor kiosk
- Works offline
- Bengali
Floor kiosk assistantOn this device · no internet needed
জমির রেকর্ডের কপি কীভাবে পাব?
“How do I get a copy of my land record?”
ডেস্ক ৩-এ ফর্ম LR-1 পূরণ করুন। কপি সাধারণত প্রায় ৭ কর্মদিবসে তৈরি হয়।
Fill in form LR-1 at desk 3. The copy is usually ready in about 7 working days.
এর জন্য কত টাকা লাগবে?
“How much does it cost?”
ফি-এর তালিকা ডেস্ক ৩-এর পাশে টাঙানো আছে। পেমেন্ট সেখানেই হয়।
The fee list is on the wall next to desk 3. You pay there.
কী কী কাগজ সঙ্গে আনতে হবে?
“Which papers should I bring?”
আপনার পরিচয়পত্র আর জমির দাগ নম্বর বা খতিয়ান নম্বর।
Your ID and the plot number or record number of the land.
The problem
Land record procedures use legal terms that most visitors do not know. People come without the right form or the plot details, and return several times. Middlemen fill the gap and charge for information that should be free at the counter.
Who uses it
Landowners, buyers and family members asking about record copies, mutations and certified extracts.
What you train it on
- Record request procedures
- Form list with numbers
- Fee schedule
- Desk and counter map
How it works on the device
- 1
Trained on your procedures
Forms, fees, timelines and the documents each request needs, from your own office rules.
- 2
Plain answers in the visitor’s language
The kiosk explains each step without jargon, by voice and on screen.
- 3
Kept current over the air
Form numbers and fees are updated on every kiosk when the rules change.
Why it runs on the device
Clear, free information
Visitors get the right steps directly, without paying anyone to explain them.
ID details stay on the kiosk
Questions and the details visitors mention are handled on the kiosk itself. Nothing is sent to a server to answer them.
No bill per question
Busy sites answer thousands of questions a day without a cost per request.
Questions
No. It explains procedures from your documents. Record searches stay with the office systems and staff.
No. It explains forms and steps. For disputes it directs visitors to the right desk.
With a printer connected, it can print the form after the visitor confirms.
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