Cruise ship guest help
Guests ask about decks, dining and excursions at sea.
Hospitality and travel · Travel and transport crews
In-flight cabin crew assistant
Crew check procedures and service details in the air, with no connection.
- Tablet
- Works offline
Tablet assistantOn this device · no internet needed
Procedure for a passenger feeling faint?
Seat them, raise legs if possible and inform the senior crew, per the manual.
Can a passenger use their own oxygen concentrator?
Only approved models, declared at booking. Check the approval label and the battery count against the manual.
What’s in today’s special meal for 14C?
A low-sodium meal: grilled chicken, rice and steamed vegetables, per the catering list for this flight.
The problem
Cabin crew manuals run to hundreds of pages and change often. In the air there is usually no connection, and the moments that matter, a sick passenger or an unusual request, leave no time to search a PDF. Crew rely on memory and on asking colleagues.
Who uses it
Cabin crew on the crew tablet during flights, and pursers checking service and safety procedures.
What you train it on
- Cabin crew manual
- Service standards
- Inflight product guides
- Duty-free catalogue
How it works on the device
- 1
Trained on your crew manuals
Safety procedures, service standards and product information become the assistant’s knowledge.
- 2
Answers at cruising altitude
The model runs on the crew tablet, so it works with no connection at all.
- 3
Updated on the ground
New manual revisions download when the tablet is back on the ground network.
Why it runs on the device
Works with no connection
Everything happens on the tablet, so the flight phase doesn’t matter.
The latest revision
Crew always ask the current manual, not an old printout.
Fast in the moments that matter
Answers in about a second, with the source section.
Questions
No. It helps crew find the right procedure quickly. Training and the manual stay the authority.
Tablets download only what changed when they are on the ground network.
Yes, in the languages you train it on, which helps crew assist passengers.
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